Kristie Miller
Flat Rock
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies.
Overview
30
30
years of professional experience
1
1
Certification
Work History
RN Case Manager
Corewell Health
Taylor
07.2023 - Current
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
BMT Coordinator
Karmanos Cancer Institute
Detroit
09.1995 - 05.2024
- Educated patients on health promotion and disease prevention strategies.
- Facilitated communication between members of the interdisciplinary team regarding patient needs and progress towards goals.
- Assisted in the development and implementation of patient care plans.
- Managed patient records according to HIPAA guidelines while ensuring confidentiality of information.
- Coordinated with physicians, nurses and other healthcare professionals to provide quality patient care.
- Actively participated in meetings with senior management teams on initiatives related to quality assurance and improvement projects.
- Maintained a safe environment by adhering to infection control standards in accordance with established protocols.
- Ensured all clinical documentation was accurate, timely, complete and compliant with federal and state regulations.
- Monitored and evaluated patient outcomes for effectiveness of treatment plans.
- Reviewed patient treatment plans to meet and maintain JCAHO, Medicare and Medicaid requirements
- Communicated with patients and families on conditions and progress.
- Coordinated patient care activities for unit and handled assignments, order reviews, physician rounds, and patient flow.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Medical Surgical Registered Nurse
Oakwood Hospital
Trenton
09.2001 - 06.2008
- Performed wound care including dressing changes, debridement and irrigation; monitored healing progress.
- Assisted physicians with procedures as needed during rounds or bedside examinations.
- Maintained a safe environment for patients by adhering to established policies and procedures regarding medication administration and infection control practices.
- Provided patient education on disease processes, medications, treatment plans, diet and lifestyle modifications.
- Ensured that all safety protocols were followed when providing patient care services.
- Monitored vital signs, administered intravenous fluids, medications, blood transfusions and other treatments according to physician orders.
Education
Bachelor of Science - Nursing
South University Savannah
GA09-2012
Associate of Applied Science - Nursing
Wayne County Community College
Detroit, MI08-1995
Skills
- Care coordination
- Regulatory compliance
- Patient assessment
- Clinical documentation
- Utilization review
- Interdisciplinary collaboration
Certification
OCN Certified Nurse
Timeline
RN Case Manager
Corewell Health
07.2023 - Current
Medical Surgical Registered Nurse
Oakwood Hospital
09.2001 - 06.2008
BMT Coordinator
Karmanos Cancer Institute
09.1995 - 05.2024
Bachelor of Science - Nursing
South University Savannah
Associate of Applied Science - Nursing
Wayne County Community College
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