Summary
Overview
Work History
Education
Skills
References
Timeline
OfficeManager

Kristie Rumola

Binghamton,NY

Summary

Dedicated and detail oriented administrative professional with five years of experience supporting office operations, record management, and customer service in both private and public settings. Skilled in clerical procedures, document preparation, and data entry. Recognized for accuracy, efficiency, and strong communication in fast paced environments.

Overview

16
16
years of professional experience

Work History

Office Manager

Upstate Generator & Power, LLC
Johnson City, NY
08.2024 - 08.2025
  • Oversaw administrative operations, recordkeeping, and daily office workflow to ensure efficiency.
  • Processed accounts payable/receivable, maintained financial records, and supported compliance procedures.
  • Managed correspondence, phone and email communications, and organized documentation systems.
  • Implemented office procedures to enhance organizational efficiency and communication.
  • Maintained filing system for records, correspondence and other documents.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained confidential records relating to personnel matters.

Administrative Assistant

Dimmockhill Pro Shop
Binghamton, NY
03.2022 - 08.2024
  • Supported daily administrative and clerical operations, ensuring organized and efficient processes.
  • Prepared reports, letters, and schedules; managed calendars and coordinated meetings.
  • Maintained filing systems, handled cash transactions, and managed incoming/outgoing communication.
  • Delivered professional customer service while assisting with documentation and recordkeeping.

Customer Service Representative

Eastern Temporaries- Various
Binghamton, NY
01.2010 - 01.2015
  • Handled customer inquiries, payments, and account documentation with accuracy and courtesy.
  • Processed transactions and balanced cash drawers in compliance with company procedures.
  • Supported team operations to achieve service quality and productivity goals.
  • Maintained a clean, organized, and customer-focused work environment.

Education

High School Diploma -

Deposit Jr - Sr High School
Deposit, NY

Skills

  • Office Administration & Operations
  • Records Management
  • Data Entry & Filing
  • Microsoft Office Suite
  • Customer & Constituent Service
  • Correspondence & Communication
  • Financial Recordkeeping
  • Confidentiality & Compliance
  • Calendar & Meeting Coordination
  • Multi-line Phone Operation

References

Available upon request.

Timeline

Office Manager

Upstate Generator & Power, LLC
08.2024 - 08.2025

Administrative Assistant

Dimmockhill Pro Shop
03.2022 - 08.2024

Customer Service Representative

Eastern Temporaries- Various
01.2010 - 01.2015

High School Diploma -

Deposit Jr - Sr High School

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