Gracelyn Bailey
Binghamton,NY
Summary
Compassionate and adaptable professional with experience in retail customer service, animal care, and personal care assistance in long-term care settings. Skilled in building positive relationships, maintaining safe and clean environments, and supporting diverse needs—from customers and pets to elderly residents. Demonstrates strong communication, multitasking, and problem-solving abilities in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Experience Sales Floor Associate
AAFES Exchange
06.2025 - 12.2025
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Operated point-of-sale system, ensuring accurate transactions and customer satisfaction.
- Maintained organized sales floor, promoting effective merchandising and product visibility.
- Collaborated with team members to address customer concerns promptly and efficiently.
- Accurately processed customer transactions, operated POS systems, and managed cash, card, and digital payments while providing friendly and efficient customer service.
PCA
Morrow Home Community
04.2024 - 05.2025
- Prepared and served meals in accordance with dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nursing staff to ensure compliance with individual dietary needs.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Dog Daycare Attendant
Marcie's Pet Spa
10.2022 - 05.2025
- Supervised daily activities for dogs, ensuring safe and engaging environment.
- Monitored canine behavior to identify signs of stress or aggression.
- Maintained cleanliness of facility, following health and safety protocols.
- Communicated with pet owners regarding their dog's behavior and needs.
Education
High School Diploma -
Sparta High
Sparta, WI05-2025
Skills
- Customer service
- Goal oriented
- POS system operation
- Merchandise display
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
Timeline
Customer Experience Sales Floor Associate
AAFES Exchange
06.2025 - 12.2025
PCA
Morrow Home Community
04.2024 - 05.2025
Dog Daycare Attendant
Marcie's Pet Spa
10.2022 - 05.2025
High School Diploma -
Sparta High