Sarah Renaud
Shreveport,LA
Summary
Reliable and upbeat Customer Service Representative, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Experience Sales Floor Associate
IKEA Home Furnishings
10.2023 - 05.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Increased overall store revenue by upselling and cross-selling relevant products to customers.
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences.
- Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Swim Instructor
Elmer Swim School
05.2023 - 08.2023
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Cook
HOLIDAY LANES
04.2022 - 08.2022
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Teacher Assistant/Floater
Elisabetta Renzi Child Development Center
07.2021 - 11.2021
- Enhanced child engagement by incorporating age-appropriate activities and games into daily routines.
- Ensured a safe and nurturing environment for children by closely monitoring play areas and maintaining cleanliness.
- Supervised outdoor playtimes effectively, prioritizing safety while allowing kids to explore their surroundings freely within designated boundaries.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Education
High School Diploma -
University View Academy
Baton Rouge, LA07.2019
Skills
- Store maintenance
- Store Cleaning
- POS System Operation
- Customer Service
- Goal-Oriented
- Customer Assistance
- Exceeding Customer Expectations
- Adaptability and Flexibility
- Friendly and Helpful
Timeline
Customer Experience Sales Floor Associate
IKEA Home Furnishings
10.2023 - 05.2024
Swim Instructor
Elmer Swim School
05.2023 - 08.2023
Cook
HOLIDAY LANES
04.2022 - 08.2022
Teacher Assistant/Floater
Elisabetta Renzi Child Development Center
07.2021 - 11.2021
High School Diploma -
University View Academy
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