ABRAM ARIZMENDI
San Antonio ,TX
Summary
Developed strong interpersonal and communication skills in customer service oriented environment, adept at managing diverse customer needs and resolving issues efficiently. Excellent at multitasking and adapting to fast-paced settings, ensuring seamless customer experiences. Looking to transition into new field where these skills can drive success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Experience Sales Floor Associate
North Park Toyota
San Antonio, Texas
07.2024 - 01.2026
- Provided product knowledge support to customers, addressing inquiries and facilitating informed decisions.
- Demonstrated strong communication skills when interacting with diverse client base.
- Utilized effective time management strategies during peak hours, ensuring prompt attention to maximize task completion efficiency.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
Customer Experience Sales Floor Associate
Red Mccombs Toyota
San Antonio, Texas
04.2023 - 07.2024
- Increased customer satisfaction by providing personalized consultations and tailored product recommendations.
- Boosted sales performance by identifying potential clients and initiating contact via CRM through phone calls, emails, texting, and in-person visits.
- Exceeded personal sales targets consistently by actively engaging with customers and showcasing a genuine passion for the products offered.
- Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.
- Ensured compliance with company standards and protocols during all customer interactions.
Customer Experience Sales Floor Associate
Hill Country Honda
San Antonio, Texas
04.2022 - 03.2023
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Utilized CRM software to track customer interactions and manage follow-ups effectively.
- Identified opportunities for upselling and cross-selling during customer interactions.
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
Education
High School Diploma -
Business Careers High School
San Antonio 06-2017
Skills
- Customer service
- Data entry proficient
- Problem resolution
- Customer relations
- Computer proficiency
- Conflict resolution
- Attention to detail
- Multitasking and organization
Timeline
Customer Experience Sales Floor Associate
North Park Toyota
07.2024 - 01.2026
Customer Experience Sales Floor Associate
Red Mccombs Toyota
04.2023 - 07.2024
Customer Experience Sales Floor Associate
Hill Country Honda
04.2022 - 03.2023
High School Diploma -
Business Careers High School