Kristie Self
CULLMAN
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
Work History
Team Leader
Topre Of America
Cullman
07.2024 - 11.2026
- Led daily operations for production team at Topre Of America.
- Coordinated workflow and schedules to meet production targets.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Implemented process improvements to enhance efficiency in manufacturing workflows.
- Facilitated team meetings to collaboratively solve challenges and share best practices, enhancing team cohesion.
- Trained new team members on safety protocols and operational procedures.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to enhance customer satisfaction and loyalty, contributing to retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored equipment performance to identify and address issues promptly, ensuring operational continuity.
- Ensured compliance with quality standards throughout the production process.
- Established clear expectations for employees, providing guidance to enhance performance.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
Quality Assurance Analyst
Tyson Foods
Blountsville
01.2025 - 03.2026
- Developed and maintained testing protocols for new product evaluations, streamlining the assessment process for improved quality assurance.
- Collaborated with cross-functional teams to identify and resolve quality issues, enhancing product reliability and customer satisfaction.
- Conducted routine audits of production processes, ensuring compliance with quality standards and identifying areas for improvement.
Manager
Sonic
Blountsville
05.2024 - 01.2025
- Managed daily operations of fast-paced restaurant environment.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Ensured health and safety compliance across all areas, contributing to a safe dining environment.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues promptly to maintain operational standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assisted in resolving customer complaints to maintain a positive experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Education
General Education Diploma
Sumiton, ALSkills
- Team leadership
- Training and development
- Team coordination
- Safety compliance
- Quality assurance
- Process improvement
- Workflow optimization
- Equipment monitoring
Timeline
Quality Assurance Analyst
Tyson Foods
01.2025 - 03.2026
Team Leader
Topre Of America
07.2024 - 11.2026
Manager
Sonic
05.2024 - 01.2025
General Education Diploma