Summary
Overview
Work History
Skills
Timeline
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Kristie Sizemore

White Sulphur Springs,WV

Summary

Dedicated phlebotomy professional focused on delivering exceptional patient-centered care. Known for strong problem-solving skills, time management, and effective communication, contributing to enhanced customer satisfaction and compliance with healthcare regulations.

Overview

17
17
years of professional experience

Work History

Phlebotomy Instructor

Mountain Gateway Community College
Clifton Forge, Virginia
04.2020 - Current

Develop and implement course agendas, lesson plans, and activities to achieve educational objectives.

Utilize technological equipment to enhance student learning processes.

Maintain consistent communication with students and school administrators regarding updated guidelines.

Design unique, student-centered lesson plans and assignments for each class to maximize knowledge retention.

Conduct lectures, discussions, and demonstrations to foster classroom success.

PST

LabCorp
Lewisburg, West Virginia
08.2008 - Current

Deliver patient-centered service while drawing blood and preparing specimens for transport.

Ensure confidentiality compliance in accordance with HIPAA regulations.

Provide exceptional customer service by guiding patients through test procedures.

Maintain accurate daily reports, memos, and invoices to support administrative tasks.

Enter and update customer data in LCM software to ensure record accuracy.

Communicate effectively with clients and colleagues via telephone to resolve inquiries.

Foster a courteous and friendly atmosphere to enhance patient satisfaction.

Skills

  • Multitasking abilities
  • Telephone etiquette
  • Problem-solving
  • Computer proficiency
  • Data entry and documentation
  • Customer satisfaction
  • Healthcare relations
  • Effective communication
  • Time management
  • LabCorp test code familiarity
  • Online directory navigation

Timeline

Phlebotomy Instructor

Mountain Gateway Community College
04.2020 - Current

PST

LabCorp
08.2008 - Current
Kristie Sizemore