Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristie Spoon

Muskegon,MI

Summary

Dedicated professional with extensive experience in educational and healthcare settings, adept at managing confidential documents and office management. Demonstrates strong organizational and multitasking skills, fostering a cooperative environment through effective communication with students, staff, and patients. Committed to ensuring compliance and enhancing operational efficiency, while providing personalized support to students and patients.

Overview

26
26
years of professional experience

Work History

Therapy Services Representative

Big Stone Therapies
12.2023 - Current
  • Acted as the primary point of contact for patients, coordinating therapy services and ensuring timely communication between patients and healthcare providers
  • Managed electronic medical records, ensuring accurate and timely documentation
  • Verified insurance and obtained prior authorizations, improving patient access to therapy services
  • Scheduled appointments efficiently, optimizing therapist schedules and reducing wait times
  • Collaborated with therapy teams to enhance patient care and improve operational efficiency within the department

Administrative Assistant

Shoreline Elementary
11.2018 - 12.2023
  • Managed payroll for support staff using the MUNIS system, ensuring accurate and timely processing
  • Created job vacancies and assigned substitute teachers through the Red Rover system
  • Maintained daily communication with parents and staff, fostering a supportive school environment
  • Handled confidential information and documents with discretion, ensuring proper organization
  • Managed building account activities, including budgeting, paying invoices, making deposits, and tracking grant funds
  • Performed bi-annual pupil accounting reporting, contributing to accurate student data management
  • Administered medication and assisted with the medical needs of students, ensuring compliance with health regulations

Healthcare/Special Education Paraprofessional

Shoreline Elementary
11.2013 - 10.2018
  • Supported student success in general and special education classes by providing personalized care and instructional support
  • Collaborated with teachers, counselors, and other staff to address student challenges and promote academic success
  • Managed confidential student information and contributed to a smooth classroom operation through efficient organizational and communication skills

Manufacturing Data Management/Quality Tech

Howmet Corporation
01.1999 - 01.2006
  • Analyzed aerospace product integrity through quality inspections and audits
  • Managed document control, including the creation, verification, distribution, and compliance of documents
  • Entered data into various software systems, including Microsoft Office, corrective action, and document control systems
  • Controlled all engineering documents of a highly sensitive nature to ensure compliance and integrity

Education

Associate of Applied Science - Radiologic Technology

Baker College
Muskegon, MI
06-2012

Skills

  • Crisis Intervention
  • Patient Care
  • Communication
  • Data Management
  • Office Management
  • Calm Under Pressure
  • Team Collaboration
  • Detail-Oriented
  • Organizational Skills
  • Analytical Skills
  • Electronic Health Records Management

Timeline

Therapy Services Representative

Big Stone Therapies
12.2023 - Current

Administrative Assistant

Shoreline Elementary
11.2018 - 12.2023

Healthcare/Special Education Paraprofessional

Shoreline Elementary
11.2013 - 10.2018

Manufacturing Data Management/Quality Tech

Howmet Corporation
01.1999 - 01.2006

Associate of Applied Science - Radiologic Technology

Baker College

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Kristie Spoon