Kristie Wainscott
Jacksonville,USA
Summary
Able to organize and prioritize tasks effectively while working independently as well as in a team environment Strong diligence with exceptional problem-solving abilities Excellent verbal and written communication skills Excellent customer service skills Consistently meets goals
Overview
20
20
years of professional experience
Work History
Pharmacy Technician Trainee
Walgreens
Anniston, AL
03.2025 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Fashion Merchandiser
Walmart
Oxford, Alabama
02.2025 - Current
- Created eye-catching visual merchandising displays that increased customer engagement and improved in-store experience
- Conducted daily floor audits using handheld scanners to correct pricing and signage discrepancies
- Set precise markdown tags and shelf labels using handheld scanner protocols to correct price discrepancies
- Prepared daily price-change reports after scanning tags with handheld units
- Assembled window displays each morning with mannequins and props to highlight featured collections
- Maintained visual standards by straightening racks, refolding garments, and replacing torn signage
Stocking Associate Overnight
Walmart
Jacksonville
12.2023 - 01.2025
- Reset merchandise throughout the assigned section to keep the area organized so the new stock can be added properly
- Remove products from boxes and place merchandise on shelves according to the merchandising guidelines
- Pick up trash and boxes from the sales floor
- Return overstock items and pallets to the backroom
- Zone assigned area while paying attention to detail
Accounts Receivable Specialist
Blackstone Billing
08.2021 - 05.2024
- Dispute denied medical insurance claims, correct medical insurance claims and rebill, fax medical records to insurance companies when needed for claims processing, update physicians information with insurance companies as needed, make payment arrangements for patients with balances, post patient payments, use spreadsheets to communicate with insurance payment posters, excellent oral and written communication skills with insurance representatives and patients
Remodel Team
Walmart
07.2023 - 12.2023
- Assist with taking down fixtures, building new fixtures, resetting modules, flexing shelves, printing new price labels, moving shelves from one part of the store to make room for new ones to be built following all safety precautions
- Making new shelves while following the models that had been assigned to us
- Cleaning the work area throughout the shift to ensure our safety and the safety of others around us
- Completing our task in a timely manner while maintaining a positive attitude
- Cleaning our entire area at the end of the work shift to get the store back to its original state so it could be ready for customers and other employees for the next shift
Shift Manager
CVS
03.2023 - 06.2023
- Oversee the operations of the sales floor and sales associate's while ensuring the store runs smoothly
- Scanning and stocking shelves with weekly delivered freight, while maintaining accuracy using a handheld scanner
- Unloading freight when delivered to stock room and organizing it
- Changing sale prices and adding the latest items to the shelves
- Implementing new planograms and cleaning display shelves
- Organizing and facing stock on shelves
- Assisting the pharmacy with customer check out when needed
- Overseeing all customer complaints during a shift
- Excellent customer service skills and leadership skills
- Responsible for all store closing procedures including deposits for all departments
Accounts Receivable Specialist
MD Capital Advisors
07.2021 - 01.2023
- Contact patients and medical insurance companies for payments
- Organize payment plans for patients that cannot afford full balance
- Listen and have compassion for each patient
- Investigate balance to be sure the insurance companies paid correctly
- Take credit card payments over the phone and email receipts
- Call insurance companies and have them reprocess claims that have been processed incorrectly
- (Formally Blackstone Billing)
ER Registration Representative
Cartersville Medical Center
11.2017 - 05.2020
- Responsible for emergency room patient registration/check-in, including data entry of patient demographic information, collecting/entering insurance information, accepting co-pays, and assisting with non-insured patient payments
Patient Registration Associate
Marietta Dermatology Associates
01.2007 - 05.2011
- Responsible for all aspects of patient registration including scheduling appointments, patient registration, assisting with completion of patient intake forms, gathering insurance information and data entry of patient demographics utilizing electronic medical record system
Education
Some College (No Degree) - Registered Nurse
Georgia Highlands College
Rome, GASkills
- Physically Active
- Excellent Communication
- Critical thinker
- Visual Merchandising
- Retail Strategy
- Handheld Technology
- Attention to Detail
- Time Management
- Creative Problem Solving
Timeline
Pharmacy Technician Trainee
Walgreens
03.2025 - Current
Fashion Merchandiser
Walmart
02.2025 - Current
Stocking Associate Overnight
Walmart
12.2023 - 01.2025
Remodel Team
Walmart
07.2023 - 12.2023
Shift Manager
CVS
03.2023 - 06.2023
Accounts Receivable Specialist
Blackstone Billing
08.2021 - 05.2024
Accounts Receivable Specialist
MD Capital Advisors
07.2021 - 01.2023
ER Registration Representative
Cartersville Medical Center
11.2017 - 05.2020
Patient Registration Associate
Marietta Dermatology Associates
01.2007 - 05.2011
Some College (No Degree) - Registered Nurse
Georgia Highlands College