Kristie Walker
Summary
With a proven track record at Brandon Nursing And Rehabilitation Center, I excel in clinical documentation and quality improvement, showcasing exceptional attention to detail and communication skills. My achievements include enhancing patient care standards and leading successful project coordination efforts, demonstrating reliability and multitasking abilities.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, care coordination, and leadership roles in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staff Development Nurse
Brandon Nursing And Rehabilitation Center
06.2024 - Current
- Conducted employee evaluations regularly to identify areas requiring further development or additional support mechanisms from management personnel.
- Delivered targeted coaching sessions to underperforming staff members, enabling them to meet performance expectations within set time frames.
- Created an inclusive learning environment that fostered open dialogue about different perspectives on various topics pertinent to the field of nursing practice.
- Recognized and celebrated individual achievements in the nursing team, fostering an atmosphere of motivation and engagement towards excellence in patient care.
- Assessed employees'' skill levels and developed targeted education plans for continuous professional growth.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Implemented evidence-based practices in staff development initiatives, promoting a culture of continuous improvement in patient care standards.
- Served as a resource for clinical information updates related to best practices, regulatory changes, or advancements in nursing techniques.
Infection Control Nurse
Brandon Nursing And Rehabilitation Center
06.2024 - Current
- Set clear policies to improve success of infection control measures in departments.
- Analyzed origins of healthcare-acquired infections through comprehensive root cause investigations.
- Collaborated with clinical leaders to develop policies and procedures related to infectious disease management, improving overall patient care standards.
- Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments.
- Organized and led regular training sessions for staff members on infection prevention topics, ensuring continuous professional development opportunities.
- Served as an advocate for patient safety, participating in quality improvement initiatives related to infection prevention efforts across all departments.
- Conducted thorough investigations of infection outbreaks, identifying root causes, and implementing corrective actions.
- Developed targeted interventions for reducing the risk of infectious diseases among patients and staff.
- Coordinated successfully and with full compliance to prevent infections according to facility and Joint Commission standards.
- Coordinated with local public health agencies during community-based infectious disease outbreaks, providing expert guidance on containment efforts within the facility setting.
- Reduced infection rates by implementing and monitoring strict infection control protocols.
- Increased compliance with hand hygiene practices through ongoing education and training sessions for staff members.
- Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
- Optimized environmental cleaning procedures, resulting in decreased transmission of pathogens within the facility.
- Streamlined reporting processes to maintain accurate records of infection control data for regulatory agencies.
- Updated departmental documentation systems, enabling more efficient tracking and reporting of key performance indicators related to infection control programs.
Super User for EHR
Brandon Nursing And Rehabilitation Center
06.2024 - Current
- Facilitated company-wide meetings to ensure open lines of communication among various departments and teams.
- Evaluated existing technology infrastructure, proposing upgrades or replacements when necessary to support business growth effectively.
- Increased overall productivity with regular system audits and updates.
- Coordinated efforts with IT professionals to troubleshoot technical issues promptly, minimizing disruption in daily operations.
- Collaborated with cross-functional teams to drive continuous improvement in business operations.
- Played an integral role in the successful launch of multiple company-wide projects, meeting deadlines, and staying within budget constraints.
- Developed comprehensive training materials for efficient onboarding of new employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Offered assistance in implementing and developing training programs.
- Created user accounts and assigned permissions.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Researched and identified solutions to technical problems.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Managed onboarding and offboarding of employees.
- Worked with users to determine areas of technology in need of improved usability.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Boosted employee morale through team-building exercises and professional development opportunities.
Quality Assurance Nurse
Brandon Nursing And Rehabilitation Center
01.2024 - 06.2024
- Developed targeted interventions to address areas of concern identified during audits, resulting in improved clinical performance.
- Developed and implemented internal audits to ensure consistent adherence to established policies, procedures, and guidelines throughout the nursing department.
- Reduced patient safety incidents by providing comprehensive training on best practices in infection control and prevention.
- Implemented process improvements that resulted in reduced documentation errors, enhancing overall record-keeping accuracy across all departments involved in patient care delivery.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
- Provided ongoing education and support for nursing staff in understanding and adhering to quality assurance standards, fostering a culture of excellence within the department.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reviewed medical records to ensure accuracy and completeness, leading to more effective care coordination among healthcare providers.
Behavioral Health Registered Nurse
North Georgia Health Services
08.2022 - 10.2023
- Coordinated closely with case managers to ensure seamless transitions between levels of care for patients requiring additional support services upon discharge from the hospital setting.
- Educated patients and families on mental health conditions, treatment options, and community resources to promote informed decisionmaking.
- Increased patient satisfaction by establishing trust and rapport through compassionate listening and empathetic communication.
- Evaluated treatment plan efficacy by regularly assessing patient progress toward established goals, adjusting interventions as needed based on clinical judgment.
Behavioral Health Registered Nurse
Merit Health Central
02.2022 - 08.2022
- Collaborated with psychiatrists to adjust medication regimens, optimizing therapeutic effectiveness while minimizing side effects.
- Enhanced patient safety by conducting regular environmental assessments to identify and mitigate potential risks within the behavioral health unit.
- Improved patient outcomes by developing and implementing individualized care plans for behavioral health patients.
- Served as a resource for nursing staff by providing ongoing education regarding behavioral health best practices and current research findings.
- Advocated for patient rights within the healthcare system by maintaining confidentiality standards, addressing ethical concerns when necessary.
- Provided crisis intervention and stabilization for acute behavioral health situations, ensuring patient safety and proper treatment implementation.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
MDS/Medical Records Specialist/Restorative Nurse
Annandale Village
03.2019 - 05.2022
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Kept accurate log of requests for medical information and records.
- Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
- Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
Home Health Nurse
Amedisys Home Care
05.2021 - 02.2022
- Administered different therapies and medications in line with physician orders and treatment plan.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Director of MDS Services
Signature Healthcare of Buckhead
10.2017 - 06.2018
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Verified prompt and accurate completion of MDS activities for billing.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
- Provided ongoing education for nursing staff regarding MDS best practices, contributing to a knowledgeable and skilled workforce.
- Assessed electronic medical record for required documentation to support MDS coding.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
Education
Associate of Science - Nursing
Hinds Community College
Raymond, MS05-2015
Skills
- Clinical documentation
- Quality improvement
- Geriatric nursing
- Continuing education
- Nursing assessment
- Document maintenance
- Attention to detail
- Reliability
- Multitasking Abilities
- Excellent communication
- Electronic health records
- Network troubleshooting
- Desktop troubleshooting
- System upgrades
- Project coordination
- Organizational skills
Certification
- Certificate in Infection Prevention and Control (CIC) - Certification Board of Infection Control and Epidemiology, Inc.
Timeline
Staff Development Nurse
Brandon Nursing And Rehabilitation Center
06.2024 - Current
Infection Control Nurse
Brandon Nursing And Rehabilitation Center
06.2024 - Current
Super User for EHR
Brandon Nursing And Rehabilitation Center
06.2024 - Current
Quality Assurance Nurse
Brandon Nursing And Rehabilitation Center
01.2024 - 06.2024
Behavioral Health Registered Nurse
North Georgia Health Services
08.2022 - 10.2023
Behavioral Health Registered Nurse
Merit Health Central
02.2022 - 08.2022
Home Health Nurse
Amedisys Home Care
05.2021 - 02.2022
MDS/Medical Records Specialist/Restorative Nurse
Annandale Village
03.2019 - 05.2022
Director of MDS Services
Signature Healthcare of Buckhead
10.2017 - 06.2018
- Certificate in Infection Prevention and Control (CIC) - Certification Board of Infection Control and Epidemiology, Inc.
Associate of Science - Nursing
Hinds Community College
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