Kristiena Garlich
Lee's Summit,MO
Summary
Knowledgeable Ophthalmic Technician with solid background in ophthalmic procedures, assisting physicians in various clinical settings. Proficient in conducting diagnostic tests and providing patient care, with notable achievements in improving patient satisfaction and operational efficiency. Demonstrated expertise in patient communication and technical skills, ensuring smooth and effective workflow.
Overview
18
18
years of professional experience
Work History
Sales and Marketing Manager
New Mark Homes
11.2021 - 10.2023
- Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
- Managed sales team performance through targeted training programs and regular performance evaluations.
- Analyzed market trends to identify new opportunities for product positioning and expansion.
- Collaborated with cross-functional teams to streamline communication and improve project outcomes.
Real Estate Agent
Reece and Nichols
06.2014 - 09.2023
- Conducted market analysis to identify trends and pricing strategies.
- Assisted clients in property showings, highlighting key features and benefits.
- Developed and maintained relationships with clients to ensure repeat business.
- Utilized CRM software to track leads and manage client communications effectively.
Community Manager
Summit Homes
10.2018 - 11.2021
- Facilitated community engagement initiatives to enhance resident satisfaction and participation.
- Developed and implemented social media strategies to promote community events and updates.
- Coordinated resident feedback sessions to identify improvement areas within community programs.
- Managed communication between residents and management to resolve concerns effectively.
- Organized community events that fostered relationships among residents and local stakeholders.
Ophthalmic Technician
Discover Vision Centers
01.2006 - 07.2012
- Assisted in conducting comprehensive vision tests and diagnostic procedures.
- Prepared patients for examinations by gathering medical history and performing preliminary assessments.
- Managed patient flow to enhance efficiency and minimize waiting times.
- Operated specialized equipment, including autorefractors and tonometers, ensuring accurate readings.
- Previously Certified as an Ophthalmic Assistant
Ophthalmic Technician
Drummond Eye Clinic
11.2010 - 11.2011
Education
Lees Summit High School
Lee's Summit, MO05.2004
Skills
- Team leadership
- Social media management
- Business growth and retention
- Sales tracking
- Rapport and relationship building
- Time management
- Surgical assisting
- Patient care
- Electronic health records management
- Scribe expertise
- Patient education
Timeline
Sales and Marketing Manager
New Mark Homes
11.2021 - 10.2023
Community Manager
Summit Homes
10.2018 - 11.2021
Real Estate Agent
Reece and Nichols
06.2014 - 09.2023
Ophthalmic Technician
Drummond Eye Clinic
11.2010 - 11.2011
Ophthalmic Technician
Discover Vision Centers
01.2006 - 07.2012
Lees Summit High School