Kristin Boucher

I have 28 years in the dental/customer service field. Dedicated lead assistant who strives to help achieve personal growth and lasting happiness. I strive to make sure my patients know that they come first while they are here. That I care about their comfort and quality of care. A self-motivated and enthusiastic alternative therapy professional with a positive attitude. Extensive experience in the areas of building relationships and rapport with clients and colleagues. Compassionate lead assistant, well-versed in four-handed chair side dentistry, routine restorations and intra-oral techniques. Organized and detail-oriented , versed in instructing patients on proper dental hygiene techniques to maintain optimal oral health. Lead dental assistant experienced in direct patient care, routine laboratory tasks, creating and updating patient records and general office management. Dental Assistant adept at all patient care and front office procedures. Holds current HIV, OSHA, CPR, BLS and Nutrition certifications. Seasoned lead assistant with dedication to researching and implementing best practices, promoting education and clinical procedures and collaborating with industry suppliers. SKILLS l Dental materials knowledge l Sterilization techniques familiarity l Dental Radiography certificate l Accurate intraoral measurements l Tofflemire retainers l Syringes and anesthetics knowledge l Model trimming competency l Temporary crowns specialist l Gentle patient care l Periodontal dressings l Ligation and removal expert l Organized file management l Detailed patient histories l Proper telephone etiquette l RPD and complete dentures l Superior customer service l Gentle patient care l Instrumentation familiarity l CTP/ICD-9 and dental coding l Certified in First Aid l Radiation Health and Safety (RHS) l Coronal Polish (CP) l Topical anesthetic (TA) l Endo, ortho and oral surgery l HIV/AIDS training l Adult tooth charting l Radiographs expertise l Composite restoration specialist l Patient education l Keeping patients comfortable l Full mouth radiographs l Oral surgery proficient l Fixed and removable prosthetics l CEREC and NTI l Crown lengthening expertise l Crowns expert l Practiced in extractions l Adept at inserting cosmetic fillings WORK HISTORY Lead Dental Assistant, 02/1996 to Current First Choice Dental – Madison, WI As lead assistant I : l Carefully reviewed patient medical histories, physical findings and diagnoses. l Counseled patients about general wellness, posture, nutrition, sleeping habits and stress management. l Maintained detailed and accurate case histories of patients. l Advised patients about dental procedures and recommended appropriate courses of treatment. l Questioned patients about physical and emotional health, lifestyles and diets to determine potential causes of current situtions. l Instructed patients on post-treatment procedures, including breathing techniques, exercise and herbal medications. l Adjusted and modified courses of treatment when needed. l Led weekly meetings to review patient care and identify opportunities for improved care. ACCOMPLISHMENTS l Strategically implemented state-of-art dental procedures and equipment services to increase sales and improve patient satisfaction. l Accomplishments in TMJ program l Accomplishmets in detailed Perio program l Promoted to Lead Dental Hygienist after only six months of employment.