Kristin Brand
Sandy,UT
Summary
Dynamic professional with a proven track record in customer engagement and upselling, honed at Pier One Imports. Excelled in building lasting relationships and enhancing customer satisfaction through expert product recommendations. Skilled in both promotional support and effective time management, demonstrating a unique blend of interpersonal and organizational abilities.
Overview
4
4
years of professional experience
Work History
Sales Associate
Pier One Imports
04.2018 - 06.2019
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Dog Trainer and Sitter
Kudos 2 Canines
01.2016 - 06.2017
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
Dog Sitter
Barley's Canine Recreation Center
01.2015 - 01.2016
- Followed pet care instructions, dietary needs, and medication regimens.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
Education
GED -
Jordan High School
Sandy, UT05-2003
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Time management
- Customer engagement
- Self-checkout assistance
- Order processing
- Positive and professional
- Customer service
- Excellent people skills
Accomplishments
- Awarded “Employee of the Month” in 2017.
Timeline
Sales Associate
Pier One Imports
04.2018 - 06.2019
Dog Trainer and Sitter
Kudos 2 Canines
01.2016 - 06.2017
Dog Sitter
Barley's Canine Recreation Center
01.2015 - 01.2016
GED -
Jordan High School
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