Kristin Brennan

• Provided leadership and guidance to subordinate managers and supervisors.
• Managed daily operations to ensure adherence to security protocols, enhancing operational integrity.
• Oversaw scheduling to optimize workforce efficiency and coverage.
• Resolved customer service issues promptly, contributing to sustained high levels of customer satisfaction.

Oversaw branch management from April 2017 to January 2023 before promotion to regional vice president.
Directed operations across Louisiana, Texas, and Oakland, CA regions post-promotion.
Supported strategic efforts in Arkansas and Virginia, contributing to regional growth.

• Oversaw daily operations across multiple regions, ensuring compliance with regulations and operational efficiency.
• Collaborated with executive leadership to align operational goals with company objectives.
• Managed budgets and resources to enhance operational performance and maintain cost-effectiveness.
• Analyzed performance metrics to pinpoint areas for operational improvements and targeted training initiatives.
• Conducted regular audits to ensure adherence to compliance requirements.

Sold Falcon Security Company to Security Solutions of America in April 2017.

• Oversaw scheduling to optimize workforce efficiency and coverage.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Ensured compliance with applicable laws, regulations, industry standards.

• Managed recruitment processes to attract top talent, enhancing overall team capabilities.
• Led compliance initiatives, ensuring alignment with labor laws and minimizing legal risks.
• Handled sensitive employee and company information with highest level of confidentiality and discretion.
• Reviewed employee timekeeping data for errors and discrepancies before processing payroll.
• Onboarded new employees in time reporting and payroll systems, facilitating seamless integration into the company.

Acquired assets of Talon Consulting Group in January 2013 to expand business operations.

• Maintained confidentiality of sensitive information to protect business integrity.
• Coordinated onboarding processes for new employees, preparing materials and schedules for seamless transitions.
• Managed incoming calls from internal and external customers, ensuring prompt and professional responses.
• Ensured compliance with company policies by maintaining confidential files and records.

• Developed and promoted job postings, ensuring timely updates across job boards to attract qualified candidates.
• Maintained resume database and tracked applicant information to facilitate efficient recruitment workflows.
• Managed preparation of contracts, invoices, purchase orders, and other essential documentation for daily operations.
• Maintained confidential records and files pertinent to executive operations.