Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kristin Bruce

Gilbert,AZ

Summary

Detail oriented professional that excels at providing exceptional customer service, administering excellent organizational and multitasking skills, who is currently seeking a career more aligned with showcasing my creative skills and artistic abilities.

Overview

24
24
years of professional experience

Work History

Optometric Technician

Eyes On Queen Creek
10.2023 - Current
  • Conducts pretest procedures such as auto-lensometer, auto-refractor, non-contact tonometry, optical coherence tomography, meibography machine, visual field analyzer, and fundus photography to gather data before exam and make eye appointments more efficient.
  • Inputs patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assists with insurance questions, eligibility, and prior authorizations.
  • Performs administrative duties with phone reception, appointment scheduling and payment processing.
  • Facilitates smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
  • Instructs patients on contact lens insertion and removal and lens care guidelines.
  • Collaborates with optometry staff to reach individual and team goals and provide excellent patient care.

Optometric Tech

Carlsson Family Eye Center
08.2009 - 11.2012
  • Operated and maintained auto-lensometer, auto-refractor, non-contact tonometry, and visual field analyzers for patient testing.
  • Dispensed and adjusted glasses.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Contact Desiree Younger - office manager - (480) 294-5684

Medical Records Clerk

Phoenix Diagnostic Imaging
05.2005 - 08.2009
  • Responsible for organizing and filing radiology films and reports; obtaining and recording records from outside facilities; presenting records for evaluation/comparison to multiple radiologists; transferring records between internal offices and to outside facilities; communicating with doctors offices and patients alike to ensure timely diagnosis and necessary medical reports were available during appointments.
  • Contact : Michelle MacLaughlin - office manager

Administrative Professional

Scottsdale Medical Imaging
06.2001 - 05.2005
  • Receptionist, file clerk, and dark room operator traveling between four separate locations. This included answering and processing telephone requests from patients, physicians, and hospitals regarding scheduling, exam protocols, and medical records; registration of patients personal information, insurance data, and collection of copays; preparing and filing medical records in a timely and organized manner; dark room maintenance and film development.
  • Contact : Judy Hayes - facility manager

Education

Studio Art Major

College of Santa Fe
Santa Fe, NM
12.1999

Skills

  • Superb customer service, outgoing and cheerful, reliable, self-motivated, creative problem solver, enjoys teamwork, excellent organizational skills, has strong artistic flair with an eye for detail and great understanding of color theory

Timeline

Optometric Technician

Eyes On Queen Creek
10.2023 - Current

Optometric Tech

Carlsson Family Eye Center
08.2009 - 11.2012

Medical Records Clerk

Phoenix Diagnostic Imaging
05.2005 - 08.2009

Administrative Professional

Scottsdale Medical Imaging
06.2001 - 05.2005

Studio Art Major

College of Santa Fe

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