KRISTIN CLARK
Winter Garden,USA
Summary
Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.
Overview
15
15
years of professional experience
Work History
Pro Shop Assistant
Walt Disney World Golf
Lake Buena Vista, Florida
04.2025 - Current
- Assisted in maintaining golf club inventory, ensuring optimal stock levels for merchandise availability.
- Engaged with guests on the course to provide exceptional service and enhance their experience.
- Monitored customer feedback and suggested improvements to product offerings and displays.
- Trained new staff members on point-of-sale operations and customer service best practices.
- Implemented merchandising strategies that increased product visibility and drove sales within the pro shop.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Collaborated with team members to achieve overall store goals and objectives.
Executive Administrative Assistant
Montverde Academy
Montverde, Florida
09.2022 - 04.2025
- Developed and maintained comprehensive filing systems for sensitive academic and medical documentation.
- Coordinated travel arrangements, accommodations, and itineraries for administrative staff and faculty events.
- Compiled and distributed meeting agendas, minutes, and follow-up action items to ensure clarity.
- Assisted in the preparation of reports and presentations for administrative meetings and board reviews.
- Managed vendor relationships to secure timely procurement of office supplies and equipment.
- Compiled meeting agendas, minutes, and follow-up action items to ensure clarity among participants.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Senior Medical Claims Associate
GEHA
Independence, Missouri
06.2011 - 08.2022
- **Utilized claims management software to track, analyze, and report on claim processing metrics.**
- **Collaborated with healthcare providers to resolve billing discrepancies and clarify claim submissions effectively.**
- **Reviewed and interpreted medical documentation for necessary coding accuracy during the claims process.**
- **Liaised with internal departments to streamline workflows related to claims processing and patient inquiries.**
Education
Certificate - Medical Billing and Coding
Florida Technical College
Orlando, FL01-2024
Business Administration - Business Administration
Maple Woods College
Kansas City, MO01-2004
Skills
- Inventory management
- Inventory control
- Stock replenishment
- Records management
- Team collaboration
- Vendor relations
- Shop organization
- Attention to detail
- Goal driven
- Excellent written and verbal communication
Timeline
Pro Shop Assistant
Walt Disney World Golf
04.2025 - Current
Executive Administrative Assistant
Montverde Academy
09.2022 - 04.2025
Senior Medical Claims Associate
GEHA
06.2011 - 08.2022
Business Administration - Business Administration
Maple Woods College
Certificate - Medical Billing and Coding
Florida Technical College