Kristin Collado
Farmington Hills,MI
Summary
Professional leader with a proven track record at Sephora, excelling in client relations and team development. Enhanced client satisfaction and staff performance through effective training and positive feedback. Skilled in multitasking, organization, and problem-solving, driving team collaboration and efficiency.
Overview
16
16
years of professional experience
Work History
Store Manager
Sephora
07.2019 - Current
- Managed four different Sephora locations ranging in volume from $3.5M-$14M.
- Successfully manged store employees in fast-paced environment through proactive coaching and positive feedback.
- Oversee and assist in recruitment, hiring and training process of team members.
- Improved customer satisfaction through staff training and product knowledge. Trained and guided team members to maintain high productivity and performance metrics.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Assistant Store Manager
Sephora
06.2011 - 07.2019
- Oversee Operational efficiency of highest volume store in the District.
- Collaborated with Operations Team to ensure strong Inventory Management Processes.
- Owner of recruiting, hiring and training of team members in collaboration with ASM peer.
- Assisted Training Store Manager if needed when onboarding new Exempt Leaders.
- Trained and guided team members to maintain high productivity and performance metrics.
Lead
Sephora
04.2009 - 06.2011
- Exhibited high energy and professionalism when dealing with clients and team.
- Worked effectively in fast-paced environments.
- Resolved team member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
- Client Focused
- Multitasking
- Organized
- People Developer
- Problem-Solving
- Recruitment and Hiring
- Resilient
Timeline
Store Manager
Sephora
07.2019 - Current
Assistant Store Manager
Sephora
06.2011 - 07.2019
Lead
Sephora
04.2009 - 06.2011
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