Kristin Collins
Brownsville,Tennessee
Summary
With a proven track record at Doxicom Consulting, I spearheaded automation initiatives that significantly cut costs and boosted efficiency. My expertise in operations management and team motivation, coupled with advanced Microsoft Office skills, has driven continuous process optimization and revenue growth. I excel in fostering a culture of learning and growth, emphasizing achievements over tasks.
Overview
11
11
years of professional experience
Work History
VP of Operations
Doxicom Consulting
12.2022 - Current
- Identified opportunities for automation, leading to a significant reduction in manual labor costs and increased efficiency.
- Implemented data-driven strategies to identify areas of improvement and drive continuous process optimization.
- Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
- Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
- Logistics, payroll, and office management
Senior Account Executive
Portfolio Recovery Associates
06.2014 - 11.2022
Inbound and outbound call center
Debt Collection
Training new hires
Office manager
Education
Associate Of Applied Business - Business Administration And Management
Wilbur Wright College
Chicago, IL05.2003
Skills
- Team building and motivation
- Operations management
- Organizational development
- Production scheduling
- Excel Spreadsheet Management
- Advanced Microsoft Office Skills
- Proficient in QuickBooks
- Thryv Software Experience
- Customer Service via Phone
Accomplishments
3,000,000 dollars in debt collection
Managing 3 warehouses in Jackson and Memphis TN
Timeline
VP of Operations
Doxicom Consulting
12.2022 - Current
Senior Account Executive
Portfolio Recovery Associates
06.2014 - 11.2022
Associate Of Applied Business - Business Administration And Management
Wilbur Wright College
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