KRISTIN GREEN
Houston,TX
Summary
Healthcare professional with 30+ years of experience in client relations, prior authorization, and therapeutic coordination. Skilled in managing complex issues and building lasting relationships with clients, patients, and providers. Strong leadership, communication, and problem-solving abilities. Currently pursuing a Bachelor of Science and holding a Pharmacy Technician Trainee license.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Prior Authorization Department - Escalations Team
UHG/Optum Rx
01.2021 - Current
- Provide expert assistance in handling escalated issues related to prior authorizations
- Develop and maintain positive relationships with clients, patients, and providers to resolve complex situations
Therapeutic Coordinator & Inside Sales
Balanced Body Functional Medicine
02.2014 - 12.2020
- Coordinated therapeutic services and guided clients through personalized health programs
- Engaged in inside sales, specializing in beauty products, IV infusions, and weight loss supplements/programs
- Successfully cultivated long-term relationships with clients, enhancing overall business growth
Lead Phlebotomist
LabCorp
06.1997 - 01.2014
- Led a team of phlebotomists, ensuring high standards of patient care and accurate sample collection
- Trained and mentored new staff, helping them integrate smoothly into laboratory procedures
- Communicated effectively with patients and medical staff to ensure seamless sample processing and results
Education
Associate of Applied Science - Science
Lone Star College
Houston, TXBachelor of Science - Science
Western Governors Univeristy
01-2026
Skills
- Strong communication skills
- Client relations
- Patient relations
- Self-motivated
- Ability to work independently
- Ability to work as part of a team
- Experience in the healthcare industry
- Friendly, positive attitude
- Customer service
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Problem resolution
- Decision-making
Certification
TX State Board of Pharmacy, Pharmacy Technician Trainee License #382261, 01/31/25, 01/31/27
Timeline
Prior Authorization Department - Escalations Team
UHG/Optum Rx
01.2021 - Current
Therapeutic Coordinator & Inside Sales
Balanced Body Functional Medicine
02.2014 - 12.2020
Lead Phlebotomist
LabCorp
06.1997 - 01.2014
Associate of Applied Science - Science
Lone Star College
Bachelor of Science - Science
Western Governors Univeristy
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