Open To Work
Kristin Griffin
Case Management Remote LPN
Eagleville,TN
Summary
Results-oriented care coordinator with extensive experience in managing chronic illness care. Recognized for exceptional communication skills and the ability to coordinate care among healthcare teams, ensuring efficient and effective service delivery for patients.
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
LTSS Care Coordinator | Hybrid
SNI
Tampa
03.2025 - 10.2025
- Responsible for performing Face to Face program assessments over SNF and Rehabs (using various tools with predefined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver such as LTSS OR IDD, Admissions, PAE, clinical and supporting documentation, knowledge of all medical equipment required, H&P and contacts updated, etc.
- Uses tools and predefined identification process identifies members with potential with clinical healthcare needs (including but not limited to potential high-risk, gaps in care) and coordinates those members cases serving as the single point of contact with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
- Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost effective and efficient utilization of long term services and supports.
- Member and Family education. Admit(initial visit) for members scheduling and assessments completed, along with semi-annual visits. Care Coordinator continues to update member records with any ED/ER visits, new medication, diagnoses, changes to the member's health status and assesses the member as needed.
- Wellpoint-Tampa, FL
Medical Services and LPN
Maxim Healthcare Services
Brentwood
05.2018 - 05.2025
- Excellent communication skills between Doctors, nurses, pharmacists, and supply chains, ordering patients medications and supplies.
- Time Management, Multitasking, Tube feeds, Ventilator knowledge, Glucometer checks, Oxygen administration, Patient/ Family Education, Documentation, charting new medication, monitoring patient for any changes, Scheduling appointments, activities, transportation.
- Assessment and triage, Shift reports, Leadership Skills, High Acuity level patient experience, ADLs, medication management and administration, Respiratory treatments, Knowledge of all medical equipment needed, Clinical Documentation and Documentation Review , EMR, or any other required source.
- HIPPA, patient safety, and quality control. Required learning skills.
- Brentwood, TN
Medical Services and LPN
Adoration Home Health and Hospice
Nashville
05.2015 - 07.2022
- Case Management, Quality care, HIPPA, empathetic, LPN, Utilization Skills, Medication administration, Eternal Feeds, Appointment scheduling, Time Management Skills, Equipment Assessment, DME company communication, Respiratory treatments, transfer techniques and training, sterilization procedures ,leadership skills, excellent communication skills between physicians, pharmacy, family and healthcare agency, Blood Glucose checks, urine strips, injections, applying all topical creams or ointments.
- Multitasking.
- Nashville, TN
Supervisor | Case Management | LPN
Staffco
Manchester
06.2013 - 01.2016
- Admissions, supervisory visits, Homehealth, private duty visits 12 hr shifts, medication administration, X-Ray Tech, Excellent Communication skills Enteral feeds G/J tube, Gt care, ventilator and respiratory experience, ROM exercises, Scheduling, Prior Authorizations, hoyer lift transferring techniques, Scheduling Test/appointments , activities and transport.
- Oxygen administration w/ family education, pulse oximeter, inventory and supplies. Documentation. Leadership. HIPPA, Case Management.
- At Home Health of East Tennessee-Manchester, TN
X-Ray Technician/Medical Assistant
Highland Rim Medical
Manchester
02.2008 - 05.2011
- Excellent communication skills, HIPPA guidelines, assessments and medication review, Vitals signs, administered meds and injections, Patient and family education, reliable transfer and note taking to and from the Doctors, Senior phlebotomist of the lab, centrifuge machine, flu test kits, urine samples, glucometer checks, all lab draws, EKG tests, wound care, bone density test, performed all x-rays, heart monitors, PFT's, plasma samples, sterilized equipment, transferring techniques, ordering supplies, prior authorizations for test, scheduling tests, filing, EMR, paper charts, procedures and appointments.
- Safety protocols, pharmacy Rx calls, Suture removal and assisting with all in office procedures.
- Working in this clinic in Internal Medicine and Family Practice , learned valuable skills and knowledge to further my education and advance my medical career.
- Manchester, TN
Customer Service Team Lead/Supervisor
Five Star at Bridgestone
Morrisson
01.2003 - 01.2010
- Customer service for food service 1st shift, while attending college online for pharmacy tech then X-Ray school.
- Excellent communication with employees. Inventory and ordering of supplies, managing team of employees to operate a successful quality shift.
- Computer Documentation of all transactions, book keeping, Inventory, all earnings deposited nightly.
- Morrisson, TN
- Implemented new systems and technologies designed to improve efficiency and accuracy.
- Motivated teams by recognizing and rewarding excellence.
Quality Inspector
Staffing agency
Tullahoma
02.2000 - 12.2001
- Quality control -Reviewed, Documented, Analyzed, Inspected , Test and Documented each circuit board for subway station machines.
- Proper safety precautions used such as being grounded and proper gloves wore to test each circuit board carefully for correct operation and function per protocols to prevent any small fuses from blowing on the circuit board.
- Each board had to pass certifiable documentation per quality standards.
Quality Control Inspector
Calsonic Kansei North America
Morrison
03.1995 - 08.2000
- Inspected blueprints on specific parts at a manufacturing industry.
- Quality Control inspector over half of Calisonic plant.
- Quality Control to sign off on the first part run on every machine for correct alignment and specifications to fit on the automobile before the assignment could be fulfilled.
- Quality Checks continue to be completed throughout the shift per specifications on each different part.
- Morrison, TN
Education
Nursing (Prerequisites LPN to RN Bridge Program) -
Nursing (Licensed Practical Nurse Degree) -
Limited Scope X-RAY - Associate of Applied Science
Health Science - Prerequisites
High school diploma -
Skills
- State Healthcare Regulations
- Transitional Care Coordinator (clinical nurse leadership)
- Long-Term Care Regulations
- Post-Operative Care
- EKG
- Medical Terminology and Records
- ICD-9
- Computer Skills Microsoft, Word, etc
- NCQA Standards
- Patient assessment Triage
- Pediatrics and Geriatrics
- Insurance Verification
- Medical Imaging X-Ray Tech
- Implement audit tools
- Attention to Detail
- Interpersonal Skills Marketing
- EMR/EHR
- Acute care Medical Management
- Utilization review Care Plans
- Electronic health records (EHR) mgmt
- Excellent Communication Skills
- Health Regulation Policy Guidelines
- Centers for Medicare and Medicaid Services (CMS)
- Inventory and Business Management
- CHAP ACHC Root Cause Analysis
- Supervisory Experience
- Nurse-case Management
- Emergency management
- Cardiac Unit
- Rehabilitation and Recovery
- OSHA and HIPPA Compliance
- Phlebotomy and Laboratory eExperience
- Medication Administration Management
- Internal medicine Vital Signs
- Clinical Documentation Standards
- Travel Nursing
- Utilization Management
- Long-term care facility experience
- Ability to work as a Team or Independently
- Collaborate with all healthcare professionals
- Admission and Discharge planning
- Hospital and Home Health Admissions
- MDS CPT Coding
- Microsoft Office Interqual
- Time Management Patient Monitoring
- Sales and Customer Service
- Nursing - Nursing experience
- Quality control
- Prior Authorizations and Approvals
- Multitasking and organization
- Documentation proficiency
Certification
- IV Certification, 2013 to Present
- Phlebotomy certification, 2008 to Present
- Driver's License, January 2028
- LPN, April 2013 to January 2027
- AHA BLS/CPR AED, April 2024 to April 2026
Timeline
LTSS Care Coordinator | Hybrid - SNI
03.2025 - 10.2025
Medical Services and LPN - Maxim Healthcare Services
05.2018 - 05.2025
Medical Services and LPN - Adoration Home Health and Hospice
05.2015 - 07.2022
Supervisor | Case Management | LPN - Staffco
06.2013 - 01.2016
X-Ray Technician/Medical Assistant - Highland Rim Medical
02.2008 - 05.2011
Customer Service Team Lead/Supervisor - Five Star at Bridgestone
01.2003 - 01.2010
Quality Inspector - Staffing agency
02.2000 - 12.2001
Quality Control Inspector - Calsonic Kansei North America
03.1995 - 08.2000
Motlow State Community College - Nursing (Prerequisites LPN to RN Bridge Program),
TN Technology CommunityCollege - Nursing (Licensed Practical Nurse Degree),
High Tech Community College - Limited Scope X-RAY, Associate of Applied Science
Motlow State Community College - Health Science, Prerequisites
Warren County Senior High - High school diploma,