Kristin Hanson
Houston,TX
Summary
An accomplished Sales Manager with loanDepot. Dedicated to delivering exceptional service to Client, Builder and Real Estate relationships. Unique approach to business that is built on relationships. By aligning with high profile clients, builder and industry professionals, have maintained clients for life and have been an advocate for referral partners in growing their respective businesses. Attribute success to an unwavering commitment to excellence, integrity, and sincerity in every aspect of business.
Overview
10
10
years of professional experience
Work History
Sales Manager
LoanDepot
08.2020 - Current
- Managed pipeline of 20-30 million consistently since 2020
- Constantly met and exceeded sales targets and customer satisfaction resulting in recognition and receipt of awards both in and outside of the company
- Hired and trained a licensed loan specialist to be added to my team
- Provided experience and assistance to various branch members in my areas of expertise
- Developed and maintained relationships within builder account
- Managed pipeline of loan applications and ensured timely processing of loans through funding
- Analyzed financial data and credit reports to determine the creditworthiness of applicants
- Advised borrowers on various loan products, rates and terms
- Worked closely with underwriters to ensure loan compliance with regulatory requirements and internal policies.
- Guided clients from application through closing
- Received certification in all eligible DPA programs offered
- Continue to generate new business through referral partners and past clients
Builder Loan Consultant
LoanDepot
01.2016 - 08.2020
- Developed and maintained relationships within builder account
- Managed pipeline of loan applications and ensured timely processing of loans through funding
- Analyzed financial data and credit reports to determine creditworthiness of applicants
- Advised borrowers on various loan products, rates and terms -Worked closely with underwriters to ensure loan compliance with regulatory requirements and internal policies
- Guided clients from application through closing
- Received certification in all eligible DPA programs offered
Loan Consultant
Loandepot
10.2015 - 01.2016
- Certified in all Texas DPA programs: I believe DPA is a excellent resource for home buyers and often under utilized -Preferred lender for McMillin Texas Homes: I was able to build the trust and confidence of a local home builder
- Involved member in VAREP, WCR, GSABA
Loan Consultant
Imortgage
10.2014 - 10.2015
- Closed 63 loans: In the year following my training as a PA, I went off on my own and was able to achieve a relatively decent level of success for my 1st year originating
- Specialized in FHA loans for First time Home Buyers needing Down Payment Assistance : I never let a loan go by the wayside and specialized in FHA and DPA loans to help as many people as I could
- Maintained Excellent Customer Service: My time as a Licensed PA was invaluable in setting me up for my success
- I learned the basics at the ground level and I don’t take anything for granted
- I used the best practices I maintained as a PA and I was able to quickly build trust with my referral partners and customers
Licensed Production Assistant
Imortgage
04.2014 - 10.2014
- (activities in addition to the above responsibilities) -Applications: Upon receiving my license I began to also quote and negotiate rates and fees under the guidance of my LO in addition to taking complete applications -Pre-Qualifications: As needed I also began pre-qualifying borrowers as well.
Production Assistant
Imortgage
12.2013 - 04.2014
- Lead generation: I assisted in client conversion and the creation of lead prospects for my LO
- Point of contact for Realtors and Borrowers: I managed the flow of the communication for all pertinent parties being intentional to be proactive in communicating the status of the files as well as being reactive with excellent customer service as issues arose
- Credit repair for non-qualifying borrowers: I took over loans that needed credit repair and through consistent follow up, I helped customers repair their credit and cultivated the lead back into a qualifying loan
- Maintain database: I managed all the Salesforce CRM activity for my LO, including post closing campaigns.
Setup Coordinator
Imortgage
10.2013 - 12.2013
- Responsible for setting up and submitting all loans for Bakersfield Branch
- During this time I became fully trained on submitting a complete application and understanding the value of a clean submission.
Education
Bachelor of Arts -
University of Southern California
Los Angeles, CASkills
- Extensive knowledge of mortgage industry regulations and compliance requirements
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proficient in loan origination software and Microsoft Office Suite
- Ability to manage multiple tasks simultaneously and meet tight deadlines
Accomplishments
Chairman's Elite 2020, 2021, 2022, 2023 (Platinum Elite 2022 and 2023)
Top Volume and Unit originator multiple years running
Eliant 1st place 2022 with builder partner
Scotsman Guide Top 1% 2021, 2022, 2023
Timeline
Sales Manager
LoanDepot
08.2020 - Current
Builder Loan Consultant
LoanDepot
01.2016 - 08.2020
Loan Consultant
Loandepot
10.2015 - 01.2016
Loan Consultant
Imortgage
10.2014 - 10.2015
Licensed Production Assistant
Imortgage
04.2014 - 10.2014
Production Assistant
Imortgage
12.2013 - 04.2014
Setup Coordinator
Imortgage
10.2013 - 12.2013
Bachelor of Arts -
University of Southern California