Manages end-to-end sales operations, including product sourcing, listing creation, pricing, and order fulfillment
Creates accurate SEO-optimized product listings with compelling titles, descriptions, and high-quality photos
Conducts market research to set competitive pricing and maximize profit margins
Processes orders including packaging, shipping, and tracking, while meeting platform performance standards
Provides responsive customer service by handling inquiries, returns, and dispute resolution to maintain high seller ratings
Realtor
Pickett Realty
Columbiana, AL
06.2018 - 12.2023
Guided homebuyers and sellers through the entire process from initial contact to closings
Negotiated contracts to secure the best deals for clients, resulting in higher profits
Prepared legal documents such as loyalty contracts, purchase agreements and closing statements
Promoted sales of properties through advertisements, open houses, social media and Multiple Listing Service (MLS)
Compared current properties with similar recently sold properties to determine competitive market prices
Leasing Manager
Sayco Capital Group Inc.
Birmingham, AL
03.2017 - 04.2018
Processed applications for residency by performing employment and income verifications, criminal background and credit checks as well as previous residence checks
Prepared leases and all related addendums and reviewed with new tenants
Collected funds related to approved applications such as security deposit, pet fee, 1st month's rent and last month's rent
Entered new tenant information into software system accurately and on a timely basis
Coordinated move in by scheduling key and money exchange between new residents and field personnel, confirmed all utilities as well as renter's insurance were setup in new tenant's name
Executive Administrative Assistant
SPM Property Management
Birmingham, AL
06.2012 - 07.2016
Conserved executive's time by researching and routing correspondence, drafting letters and documents, collecting and analyzing information, and delegating as needed
Managed and maintained Outlook calendars, schedules, and appointments
Coordinated travel arrangements for business trips and conferences and handled expense reporting for reimbursement
event planning for community holiday parties, annual manager conferences, training sessions, etc.
Prepared contracts, forms, and other complex documents as required
Coordinated executive schedules, ensuring effective time management and prioritization of tasks.
Assistant Manager of Wood Springs Apartments
DEL DEVELOPMENT
Birmingham, AL
08.2010 - 06.2012
Maintained accurate files for all site administration including resident, applicant, vendor, contractor, and accounting files
Developed comprehensive marketing and advertising plans for leasing apartments and resident retention
Prepared payroll, purchase orders, bills, and other miscellaneous forms as needed
Notified residents of all issues that affect their tenancy, including lease renewals, late notices, NSF notices, violation letters, and court filings
Collected and posted rent and all other property income as well as made daily deposits
Education
Bachelor of Science - Mass Communication, General Business
UNIVERSITY OF MONTEVALLO
Montevallo, AL
Skills
Interpersonal communication skills
Client relations
Multitasking
Problem solving
Building rapport
Customer service
Active listening
Adaptability
Data entry
CRM Systems & Microsoft Office
Timeline
Online Seller
Self Employed
09.2025 - Current
Realtor
Pickett Realty
06.2018 - 12.2023
Leasing Manager
Sayco Capital Group Inc.
03.2017 - 04.2018
Executive Administrative Assistant
SPM Property Management
06.2012 - 07.2016
Assistant Manager of Wood Springs Apartments
DEL DEVELOPMENT
08.2010 - 06.2012
Bachelor of Science - Mass Communication, General Business