Kristin Hopkins
Smyrna,GA
Summary
Sales Enablement Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers and other education leaders to hone in on unique requirements. Positive and clear communicator with enthusiastic style and insightful approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Sales Specialist
Intuit Mailchimp
08.2022 - Current
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Developed and led group training courses to align with corporate sales and service goals.
- Provided coaching and mentoring to employees.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Created and facilitated functional product trainings as well as skill enhancement trainings
Inbound Sales Representative
Intuit Mailchimp
07.2021 - 08.2022
- Developed and maintained working knowledge of products and services to deliver timely, accurate information.
- Trained and coached new representatives regarding daily duties through shadowing, reverse shadowing and role-playing.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Program Developer & Brand Coordinator
Kefi
08.2019 - 07.2021
- Collaborated with Play Development Manager on ideation and development of new play experiences.
- Brainstormed, planned, and executed themed décor installations.
- Brainstormed and planned events and member experiences.
- Solicited bids and reviewed, negotiated, and selected productions vendors and suppliers.
- Thought holistically about the vibe of the Kefi experience across our 28,000 square foot space.
- Assisted with marketing coordination.
- Assisted with brainstorming, planning, and executing team experience events and activities (e.g., hosting trainings, team-building events, etc.).
Sales/Social Media Representative
Rhen’s Nest Toy Shop
10.2018 - 08.2019
- Wrote, edited and appeared on-camera in social media video series.
- Responsible for having a detailed knowledge of all international inventory.
- Provided customers with bespoke services.
- Store key holder.
- Generated store interest with engaging retail displays.
Lead Improv Teacher
Springer Theatre Academy
05.2018 - 07.2018
- Delivered individual and group art instruction and adapted teaching styles to mesh with artistic levels of diverse student groups.
- Taught students about Improv theory and practice to develop foundational knowledge and advanced skills.
- Explained and demonstrated Improv techniques to beginner, intermittently skilled, and advanced students.
- Led coaching sessions in acting, voice, and improvisation to improve students’ abilities.
- Developed the entire improv curriculum for students ages 11-18.
- Taught life skills through stage skills.
Household Manager, Personal Assistant
Private Family
09.2017 - 05.2018
- Created menus, ordered groceries, and performed light housekeeping duties.
- Carried out personal errands, including shopping, payment of bills, and follow-up on home maintenance work.
- Met deadlines and managed priorities in changing environment with minimal oversight.
Private Family
Nanny
01.2013 - 09.2017
- Cared for the needs of children, enforcing rules governing the safety and conduct of children.
- Drove children to playdates and supervised activities to ensure safety and socialization with playmates.
- Conducted fun, engaging, and age-appropriate activities.
- Accommodated last-minute schedule changes and followed parental guidelines and cultural mores when caring for children.
- Assisted in the growth of the children during critical ages.
Education
Graduate - Music Improv
Second City Music Improv Conservatory
Chicago, IL2012
Conservatory Graduate - Long Form Improv
Improv Olympic
Chicago, IL2011
Bachelor of Fine Arts - Musical Theatre
Auburn University
Auburn, AL2010
Skills
- Excellent Verbal Communication Skills
- Coaching and Development
- Partnership building
- Presentation Skills
- Microsoft Office
- Google Suite
- Project Management
- Challenger Sales Methodology
Certification
CPR Certification
First Aid Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Product Sales Specialist
Intuit Mailchimp
08.2022 - Current
Inbound Sales Representative
Intuit Mailchimp
07.2021 - 08.2022
Program Developer & Brand Coordinator
Kefi
08.2019 - 07.2021
Sales/Social Media Representative
Rhen’s Nest Toy Shop
10.2018 - 08.2019
Lead Improv Teacher
Springer Theatre Academy
05.2018 - 07.2018
Household Manager, Personal Assistant
Private Family
09.2017 - 05.2018
Private Family
Nanny
01.2013 - 09.2017
Graduate - Music Improv
Second City Music Improv Conservatory
Conservatory Graduate - Long Form Improv
Improv Olympic
Bachelor of Fine Arts - Musical Theatre
Auburn University
CPR Certification
First Aid Certification
Similar Profiles
Alan DemoAlan Demo
Partner Development Manager at Intuit MailchimpPartner Development Manager at Intuit Mailchimp
Dana SumterDana Sumter
Sr Internal Auditor at Intuit MailChimpSr Internal Auditor at Intuit MailChimp
Christopher JamisonChristopher Jamison
Compliance Analyst I at Intuit MailchimpCompliance Analyst I at Intuit Mailchimp