Summary
Work History
Education
Skills
Timeline
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Kristin Huffman

Phoenix,AZ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Work History

Luxury Handbag and Accessory Re-seller

Self-employed
  • Hand selected high-end luxury goods such as handbags, shoes, small leather goods, clothing, etc. based on current trends
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of products and designers to stay consistent with current fashion market.

Merchandise Processor

Village Thrift
  • Inspected items to check quality and accuracy against specifications.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked with floor team and managers to meet wide range of customer needs.

Production Associate

Pilgrims Pride JBS
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.

Server

Jalapenos Tex-Mex Grill
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Shift Supervisor, Barista

Starbucks
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.

Administrative Assistant

Valley Southern Title
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

Bachelor of Arts - Communication Studies

Christopher Newport University
Newport News, VA
08.2011

Skills

  • Professional Networking
  • Customer Engagement
  • Online Platforms
  • Marketing Strategies
  • Inventory Management
  • Processing Payments
  • Cash Handling
  • Food Safety and Sanitation
  • Point of Sale Operation
  • Opening and Closing Procedures
  • Professional Telephone Demeanor
  • Microsoft Excel
  • Recordkeeping Strengths
  • Computer Proficiency
  • Typing 65 wpm

Timeline

Luxury Handbag and Accessory Re-seller

Self-employed

Merchandise Processor

Village Thrift

Production Associate

Pilgrims Pride JBS

Server

Jalapenos Tex-Mex Grill

Shift Supervisor, Barista

Starbucks

Administrative Assistant

Valley Southern Title

Bachelor of Arts - Communication Studies

Christopher Newport University

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Kristin Huffman