Kristin Hyles
Waxahachie,TX
Summary
Highly proficient Business Developer bringing proven history of successfully utilizing latest technologies to create a full service Salon and Spa as well as a nation wide hat company. Highly energetic professional with over 15 years of experience and meticulous eye for detail. Thorough understanding of trends combined with expertise in various platforms. Meets company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation in resolving problems and improving customer satisfaction. Willingness to take on added responsibilities to meet company goals.
Overview
15
15
years of professional experience
Work History
Owner/Creator
Fire Water Hat Co.
Waxahachie, TX
01.2020 - Current
- Conducted extensive research to provide factual statistics for articles, blogs and landing pages.
- Rewrote and reorganized site content to better position products and services.
- Mentored newly hired and junior developers in office and departmental policies and procedures.
- Cultivated professional working relationships with marketing department, other design personnel and upper management.
- Communicated with art, production and programming teams to design innovative game elements and optimize quality for better player experiences.
- Strengthened content through proofreading and editing.
- Employed site manager tools to publish content and maintain professional looking web pages.
- Generated multiple daily new blog posts by monitoring industry news and cultivating sources.
Owner/Master Stylist
Gypsy Parlour Salon Spa
Waxahachie, TX
01.2012 - Current
- Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
- Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Welcomed customers to salon and identified preferences by asking pointed questions.
- Colored and treated hair using modern technology.
- Reviewed websites, blogs, magazines and publications to stay updated on latest hairstyle trends and styling methods.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Recorded notes for future reference about customer preferences and services delivered.
- Permed, relaxed and bleached hair for customers daily.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Distributed business cards outside of salon to generate new business.
- Completed in-home services for elderly clients unable to travel to salon.
- Escorted guests to and from treatment rooms for specialty salon services.
Stylist
JCPenney Salon
Waxahachie, TX
03.2006 - 09.2007
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX10.2003
Skills
- Search Engine Optimization Practices
- Customer Engagement
- Industry Trends
- Material Packaging
- Cash Register Operations
- Cost Control
- Promotional Materials
- Operational Efficiency
- Customer Satisfaction
- Business Operations
- Social Media Digital Marketing
- Business Growth
- Sales Support
- Social Media Platforms
- Cold Calling
- Facility Management
- Progress Monitoring
- Administering Social Media Accounts
- Market Trend Analysis
- Public and Media Relations
- Design Techniques
- Newsletter Writing
- Department Development
- Consultative Sales Techniques
- Employee Development
- Studio Production
- Creative Design
- Safety Protocols
- Status Reports
- Health Code Standards
- Business Partnerships
- Search Engine Marketing
Timeline
Owner/Creator
Fire Water Hat Co.
01.2020 - Current
Owner/Master Stylist
Gypsy Parlour Salon Spa
01.2012 - Current
Stylist
JCPenney Salon
03.2006 - 09.2007
High School Diploma -
Waxahachie High School
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