Kristin Johnson
San Antonio,TX
Summary
I am an outgoing individual with a zest for constantly learning and sharing my own knowledge with others. I thrive in an environment that encourages progress for all team members and am always quick to help wherever and whenever I can. I do not shy away from new knowledge and am not afraid to ask questions to ensure the job is done right.
Overview
8
8
years of professional experience
Work History
Assistant Lab Director
Programme for Belize Archaeological Project • Rio Bravo Conservation
05.2019 - Current
- Assisted in the inventory, cleaning, identifying, cataloging and storing of artifacts
- Guiding and teaching general lab practices to undergrad students in proper care and identification of artifacts from multiple sites
- Worked with all of the directors and students/grad students to ensure that the integrity of provenience information was maintained, as well as the security of all materials in the lab was being upheld
- Maintained the organization of all artifacts and held responsibility for special finds treatment and secure storage/documentation.
Server/Bartender
BB's Tex Orleans
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Opthalmic Technician
Ultra Vision
08.2023 - 09.2023
- Working up patients including: checking IOP, acuities, pupilary movement/reaction, field of vision, lensometry, refraction, dilation, noting chief complaints, etc
- Front desk check-in and check-out: verifying patient information and collecting payment
- Assisted in optical: taking measurements, frame-styling, and repairs/adjustments on patient glasses.
Sr. Optical Specialist Lead
Visionworks
08.2021 - 02.2022
- Assist patients with glasses selection, measurements, fit, etc
- Collect and verify insurance benefits and eligibility, and educating the patient on the best ways to utilize those benefits for their prescription and lifestyle
- Maintain accurate metrics and recalls daily, while ensuring patients are also being helped promptly
- Troubleshooting patients' concerns with their eyewear, including spec checks, adjustments, repairs, etc.
Certified Paraoptometric Assistant
Eye Care New Braunfels
08.2019 - 03.2021
- Verify and file insurance, ensuring the patient can fully utilize benefits
- Reception services including phones, customer service, general office upkeep
- Accept and process customer payments in cash, credit cards and checks, checking for validity
- Assist patients in glasses selection and education on what lenses are the best fit
- Chair side and medical tech, performing pre-testing and diagnostic testing (Visual Field, OCT), contact lens training
- Glasses lab technician; responsible for cutting lenses, ensure measurements are correct before and after dispensing to patients, perform adjustments and repairs as well as providing replacements for warranties
- Assisted in insurance and patient payment auditing for previous months.
Certified Paraoptometric Assistant
Signature Eye Care
09.2016 - 02.2019
- Primarily responsible for checking billing accuracy for medical services and optical sales
- Ensured all insurance information was calculated correctly and that all applicable co-pays were accurate and collected at time of service
- Mostly worked reception and in charge of the check-out process for patients and glasses customers, but also assisted in the optical portion of the office which included frame-styling, measuring PD's, adjustments, repairs, lens and warranty lab orders, and glasses dispense
- Responsibilities also included filing insurance claims for several vision insurance providers (Superior, Spectera, Davis, Eye Med, VSP, Humana).
Education
Bachelor of Arts - Anthropology
The University of Texas
12.2014
Skills
- HIPAA
- Chairside Assisting
- Microsoft Office
- Customer service
- Medical terminology
- Typing
- Data collection
- Medical scheduling
- Windows
- Customer support
- EMR systems
- Medical receptionist
- Medical billing
- ICD-10
- Medical Records
- Patient service
- Medical office experience
- Communication skills
- Computer literacy
- Leadership
Timeline
Server/Bartender
BB's Tex Orleans
09.2023 - 05.2024
Opthalmic Technician
Ultra Vision
08.2023 - 09.2023
Sr. Optical Specialist Lead
Visionworks
08.2021 - 02.2022
Certified Paraoptometric Assistant
Eye Care New Braunfels
08.2019 - 03.2021
Assistant Lab Director
Programme for Belize Archaeological Project • Rio Bravo Conservation
05.2019 - Current
Certified Paraoptometric Assistant
Signature Eye Care
09.2016 - 02.2019
Bachelor of Arts - Anthropology
The University of Texas
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