Kristin Johnson-Reyes
Leander,TX
Summary
Over ten years of experience in food service and customer service management, specializing in leadership roles. Expertise in team building, training, and compliance with company policies. Demonstrated success in enhancing customer satisfaction and resolving issues in fast-paced environments. Strong communication and problem-solving skills drive effective team performance.
Overview
23
23
years of professional experience
Work History
Team Leader
Schlotzsky's
Austin, TX
07.2025 - Current
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Freelance Graphic Designer
TeePublic
Leander, TX
03.2014 - Current
- Designed custom graphics for merchandise and apparel on print-on-demand platform.
- Generated digital image files for digital and traditional printing applications.
- Created images for publications utilizing Adobe Photoshop software.
Bakery Clerk
Sprouts Farmers Market Inc, Grocery
Cedar Park, TX
01.2025 - 07.2025
- Ran department during bakery manager absences alongside assistant manager, ensuring seamless operations.
- Trained and built cohesive teams to enhance department efficiency and productivity.
- Authored schedules to optimize staffing and meet operational demands.
- Ordered trucks and managed supply logistics for uninterrupted service.
- Handled pallet organization within freezer to maintain inventory order.
- Ensured team adherence to production compliance and kept sales floor well-stocked.
Senior Deli Clerk
Sprouts Farmers Market Inc, Grocery
Cedar Park, TX
10.2020 - 01.2025
- Oversaw deli operations, ensuring compliance with cleanliness and safety standards during manager's absence.
- Organized and stocked deli shelves with fresh products to enhance customer experience.
- Managed deli counter operations, slicing meats and cheeses for customer orders.
- Fulfilled production requirements for rotisserie chickens, meals, salads, sandwiches, and deli meats.
- Trained new staff on procedures and customer service protocols to improve efficiency.
- Collaborated with departments to drive overall operational success.
Assistant Store Manager
Schlotzskys
Austin, TX
08.2018 - 10.2020
- Executed store operations, overseeing opening and closing procedures efficiently.
- Maintained building cleanliness and regularly sanitized equipment to ensure safety.
- Managed bakery, food line, deli meat production, and cashier responsibilities effectively.
- Placed orders for produce, supplies, and coordinated truck deliveries.
- Received products and organized inventory using first-in, first-out method.
- Conducted regular inventory counts to uphold accurate stock levels.
- Recorded end-of-day figures and generated financial reports for review.
Print Associate
Office Depot
Austin, TX
09.2017 - 08.2018
- Produced copies, prints, designs, and large format posters while delivering exceptional customer service.
- Maintained functionality of all equipment to ensure optimal performance and reliability.
- Conducted troubleshooting to resolve equipment issues swiftly.
- Cleaned and organized department to promote safety and efficiency.
Assistant Store Manager and Team Member
Schlotzsky's Deli
Bastrop, TX
05.2002 - 10.2007
- Progressed from team member to head baker, achieving status as assistant store manager
Education
Diploma - Early Childhood Development
Penn Foster Career School
Scranton, PA01-2013
Diploma - Artist
Penn Foster Career School
Scranton, PA01-2010
Diploma - Veterinary Assistant
Penn Foster Career School
Scranton, PA01-2007
High School Diploma - Bastrop, TX
Bastrop High School
Bastrop, TX01.2003
Skills
- Staff training and leadership
- Safety awareness
- Team collaboration
- Effective communication
- Sales and success orientation
References
- Tiffany Rangel, Sprouts Store Manager, 512-779-0718
- Vanessa Urrabazo, Former Sprouts Deli Manager, 361-571-2180
- Summer Scott, Former Schlotzsky's GM, 512-627-1906
Accomplishments
- Team Member of the Month
- Top District Clerk Q1 2022 Sprouts Farmers Market Store #138
Timeline
Team Leader
Schlotzsky's
07.2025 - Current
Bakery Clerk
Sprouts Farmers Market Inc, Grocery
01.2025 - 07.2025
Senior Deli Clerk
Sprouts Farmers Market Inc, Grocery
10.2020 - 01.2025
Assistant Store Manager
Schlotzskys
08.2018 - 10.2020
Print Associate
Office Depot
09.2017 - 08.2018
Freelance Graphic Designer
TeePublic
03.2014 - Current
Assistant Store Manager and Team Member
Schlotzsky's Deli
05.2002 - 10.2007
Diploma - Early Childhood Development
Penn Foster Career School
Diploma - Artist
Penn Foster Career School
Diploma - Veterinary Assistant
Penn Foster Career School
High School Diploma - Bastrop, TX
Bastrop High School
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