Kristin Kask
Burney,CA
Summary
I am a Hardworking and motivated individual with experience in the food industry, customer service, and house keeping. Fast learner eager to explore new opportunities to further expand my skills. I am looking forward to adding value to a dedicated team and finding my long term career.
Overview
6
6
years of professional experience
Work History
Cafe Worker
Burney High School
Burney, CA
02.2024 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Trained new cafe workers in sales, customer service, and safety.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Food Preparation Worker
Chevron
Fall River Mills, CA
01.2022 - 12.2022
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Customer Service Representative
Verizon
Fall River Mills, CA
01.2021 - 11.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Cashier
Grocery Outlet Bargain Market
Burney, CA
07.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Stocker
Mcarthur Mini Mart
McArthur, CA
08.2019 - 05.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
High School Diploma -
Fall River Junior Senior High School
Fall River Mills, CA05.2020
Skills
- Customer service
- Teamwork and collaboration
- Attention to detail
- Cleanliness and hygiene
- Flexible schedule
- Punctual and reliable
- Food service standards
Timeline
Cafe Worker
Burney High School
02.2024 - Current
Food Preparation Worker
Chevron
01.2022 - 12.2022
Customer Service Representative
Verizon
01.2021 - 11.2021
Cashier
Grocery Outlet Bargain Market
07.2020 - 10.2021
Stocker
Mcarthur Mini Mart
08.2019 - 05.2020
High School Diploma -
Fall River Junior Senior High School