Summary
Overview
Work History
Education
Skills
Certification
Recent Professional Advancement: Leadership
Timeline
Generic

Kristin Kaupang

Seattle,WA

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Manager of Inpatient Rehabilitation and Psychiatry Therapy Teams

Harborview Medical Center
06.2015 - Current
  • Manage a team of 50+ rehabilitation therapy clinicians, psychiatric focused therapists, rehab admissions coordination teams, and support staff to provide the highest quality of care to patients on the inpatient trauma rehabilitation unit and inpatient psychiatry units.
  • Manage budget, payroll, hiring and onboarding of new employees
  • Rehabilitation committee roles include: Rehab Utilization Management, Rehab Quality Improvement, and Rehab Management Council Steering Committees. All addressing quality of service provision and ongoing quality improvement projects to optimize service delivery.
  • Lead a Rehab Patient and Family Advisory Council since 2015 for former patients/caregivers to contribute feedback for process improvement.
  • Accreditation Lead for Certification of Accredited Rehabilitation Facilities (CARF) :
  • Lead successful accreditation surveys in 2023 (Rehab), 2020 (Rehab and Psychiatry), 2017 (Rehab and Psychiatry)
  • 2023 survey achieved no recommendations – only 3% of all rehab centers have achieved this level of recognition
  • 2020 survey achieved high accommodation for development of our Assistive Technology program.

HOSPITAL LEADERSHIP ROLES:

  • Schwartz Rounds Coordinator
  • Regulatory Management Council Committee member
  • Disaster Management Committee Member
  • Lead trainer and consultant for all hospital Evacuation planning
  • Lead Professional Development Committee for emerging leaders in Rehab

RECOGNITIONS:

  • Wellness grant recipient 2024 and 2025
  • Employee engagement scores consistently above national and hospital averages.
  • John R. Pettit Aware Nominee 2024
  • Spring Cares Award Nominee 2024
  • David B. Thorud Leadership nomination 2021

Assistant Manager Acute and Burn Rehabilitation

Harborview Medical Center
02.2013 - 06.2015

Leadership:

  • Hospital wide committee involvement: Early Mobility PI, P&O PI, Hospital Education Committee, Pain Care Committee, Burn Team Leaders, EPIC Rehab Specialty workgroup, Therapy Billing/Revenue Cycle meeting, Safe patient handling and Credentialing Committee.
  • Assisted with HR and payroll functions, including weekly Kronos review, hiring and onboarding of new employees.

Clinical:

  • Provide physical therapy intervention on the acute care and intensive care floors.
  • Provide support to clinical staff for program development and complex patient interventions
  • Developed competencies and assisted with orientation of new rehab mobility technician pilot.

Physical Therapist, Clinical Specialist

Harborview Medical Center
01.2007 - 02.2013
  • Provide PT services for adult outpatient neurologic patients. Primary patient population included: spinal cord injury, traumatic brain injury, and cerebrovascular accidents.
  • Responsible for training and supervising level III, level II, level I, and student physical therapists.
  • Chair of the Professional Development Committee 2010-2013. Facilitated the ability to provide multiple continuing education opportunities on site for staff, initiated Clinical pearl in-services, and helped manage funds to provide support to clinicians attending national conferences.
  • Assisted with grant writing for the Nielsen Grant and successfully initiated and maintained an exercise class for individuals with SCI as a transition from outpatient services to community living.

Physical Therapist III

Harborview Medical Center
07.2001 - 12.2006
  • Senior therapy team member providing and coordinating services to adult inpatient traumatic rehabilitation unit.

Physical Therapist

University of North Carolina HealthCare
11.1995 - 06.2001
  • Senior Physical therapist – Burn center (1997-2001)
  • Staff Physical therapist (1995-1997): Acute care, pediatrics, inpatient rehab, and outpatient rotations.

Education

Master of Science - Physical Therapy

Ithaca College
09.1995

Bachelor of Clinical Science - undefined

Ithaca College
05.1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management

Certification

  • Certified Vestibular Rehabilitation Specialist March 2012
  • Neurologic Clinical Specialist July 2006

Recent Professional Advancement: Leadership

WSHA leadership program        2025

CARF Transforming Outcomes Data into Management Information    2019

Certificate in Patient Safety and Quality        2018

UDS Rehab Program Directors Conference       2017

Timeline

Manager of Inpatient Rehabilitation and Psychiatry Therapy Teams

Harborview Medical Center
06.2015 - Current

Assistant Manager Acute and Burn Rehabilitation

Harborview Medical Center
02.2013 - 06.2015

Physical Therapist, Clinical Specialist

Harborview Medical Center
01.2007 - 02.2013

Physical Therapist III

Harborview Medical Center
07.2001 - 12.2006

Physical Therapist

University of North Carolina HealthCare
11.1995 - 06.2001

Bachelor of Clinical Science - undefined

Ithaca College

Master of Science - Physical Therapy

Ithaca College
Kristin Kaupang