Kristin Kessler
Everett,WA
Summary
Director of technical operations with deep experience leading radiology workflows, staff training, quality compliance, and budget analysis across multi-site imaging centers. Proven ability to improve processes, strengthen team performance, and support efficient patient care.
Overview
34
34
years of professional experience
Work History
Director of Technical Operations
Rayus Radiology
Seattle, Washington
09.2022 - Current
- Directed technical operations across six Rayus Radiology imaging centers in Puget Sound.
- Oversaw radiology workflows for MRI, CT, ultrasound, C-arm, and X-ray services.
- Coordinated technologist scheduling and daily staffing requirements to ensure optimal coverage and workflow efficiency.
- Maintained radiology safety, quality, and compliance standards across technical teams.
- Oversaw equipment maintenance, calibration, and service requests for imaging systems.
- Trained technical staff on Rayus Radiology procedures and workflow expectations.
- Provided leadership, guidance, mentoring, coaching, and training to technical operations team members.
- Developed and implemented strategies that enhanced customer service levels and aligned with customer needs.
- Directed technical operations staff in developing and implementing new processes and procedures to improve operational effectiveness.
- Analyzed financial reports to assess budget variances against planned expenditures.
Technical Operations Manager
Rayus Radiology
Seattle, Washington
07.2022 - Current
- Refer to prior information for details
- Oversaw radiology technical operations across imaging centers and patient service areas to ensure optimal functionality.
- Coordinated maintenance of MRI, CT, and X-ray equipment with vendor teams to maintain equipment reliability.
- Trained staff on imaging workflows, safety procedures, and system use to enhance operational readiness.
Chief Technologist
Rayus Radiology
Seattle, Washington
12.2019 - Current
- Led imaging workflows, ensuring efficient coverage for radiology team and technologists
- Managed equipment checks and addressed workflow issues, enhancing operational effectiveness in imaging center
- Coordinated exam schedules and worklists, optimizing modality room readiness for timely patient care
- Monitored image quality and followed radiology safety standards
- Reviewed protocols with radiologists to support consistent imaging practices
- Trained staff on best practices related to utilization of technological resources.
- Supported PACS and RIS documentation for accurate study records
- Communicated with providers and patients during exam preparation
CT Technologist
Rayus Radiology
Seattle, Washington
04.2004 - Current
- Performed computed tomography scans using outpatient imaging protocols at RAYUS Radiology.
- Positioned patients accurately for CT imaging studies.
- Verified physician orders and imaging histories before completing scheduled examinations.
- Prepared patients for CT exams and explained procedures in clear, calm language.
- Administered contrast media and monitored patients for adverse reactions.
- Maintained radiation safety standards and followed department protection procedures.
- Ensured that radiation safety guidelines were followed at all times when performing CT scans.
- Documented exam details in PACS and RIS systems for radiologist review.
- Captured and developed images per physician's orders to facilitate accurate diagnosis and treatment.
- Supported radiologists and clinical staff with timely CT workflow coordination.
- Ensured quality, safety, and patient confidentiality by adhering to company and regulatory guidelines during patient information collection and imaging procedures.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions, and expectations.
- Assessed patient condition before, during, and after CT imaging procedures.
- Reviewed images for accuracy prior to archiving them into PACS system.
- Calibrated and operated CT scanners to ensure optimal image quality.
- Reported any findings or changes in patient condition to radiologist or other medical personnel.
- Observed professional ethics when dealing with patients, their families, coworkers and other health care providers.
- Organized daily workflow to meet high-quality standards and optimize patient care.
- Participated in continuing education programs related to CT technology.
- Completed general administrative tasks to support radiology department.
- Maintained hygiene in examination rooms by cleaning and restocking supplies. between appointments by cleaning surfaces and restocking supplies.
- Offered assistance in dressing or changing seriously ill, injured and disabled patients.
Radiology/CT Technologist
Maui Radiology Consultants
Kahului, Hawaii
08.1999 - 04.2004
- Operated CT scanners to deliver high-quality outpatient imaging at Maui Radiology Consultants.
- Performed computed tomography imaging procedures according to physician protocols and departmental policies.
- Prepared patients for CT exams with clear instructions and safety checks.
- Assessed patient condition before, during, and after CT imaging procedures.
- Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
- Administered contrast media in accordance with radiology protocols and conducted thorough allergy screenings for patient safety.
- Collaborated with radiologists and clinic staff to streamline CT workflows and enhance patient care.
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records.
- Reviewed images for accuracy prior to archiving them into PACS system.
- Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
- Verified orders and completed documentation in radiology records systems.
- Verified patient identity and exam orders before imaging procedures.
- Maintained imaging room readiness and cleaned equipment between patient exams.
- Maintained clean, organized imaging rooms and sterile work areas.
- Performed diagnostic X-ray imaging in hospital and outpatient radiology department.
- Operated radiographic equipment following safety and exposure protocols.
- Reported any findings or changes in patient condition to radiologist or other medical personnel.
Radiology Technologist
United States Army
El Paso, Texas
05.1993 - 08.1999
- Performed diagnostic radiography for Active Duty Army patients, dependents and civilians in military medical treatment facilities.
- Positioned patients for X-ray, fluoroscopy, and portable imaging procedures.
- Verified physician orders and patient identification before imaging exams.
- Operated radiology equipment following Army safety and radiation protection standards.
- Assisted physicians during contrast studies and emergency trauma imaging.
- Prepared rooms, supplies, and equipment for radiology procedures.
- Inspected imaging equipment for maintenance needs to support operational readiness. imaging equipment to support Army clinic readiness.
- Performed radiographic procedures and related techniques, producing quality images for timely interpretation.
- Provided instruction to patients prior to exams on how to prepare for the procedure.
- Reviewed and ensured image quality for accuracy prior to physician interpretation, facilitating timely diagnosis.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating, and emergency rooms.
- Assisted radiologists in performing diagnostic imaging procedures and examinations.
- Monitored patients during exams, ensuring their safety and comfort.
- Selected proper technique for ordered exam to prevent patient from receiving high levels of absorbed radiation.
- Collaborated with healthcare providers to coordinate patient care, enhancing overall treatment effectiveness.
- Set up sterile tables and prepared patients using aseptic techniques.
Education
Some College (No Degree) - Radiology
United States Army AMEDD
Fort Sam Houston, San Antonio TXSkills
- Radiology operations
- Imaging workflow
- Quality compliance
- Budget analysis
- Staff training
- Team leadership
- Mentoring
- Leadership communication strategies
- Problem solving
- Decision analysis
- Task prioritization
- Adaptability
- Detail orientation
- Conflict management
- Teamwork
Timeline
Director of Technical Operations
Rayus Radiology
09.2022 - Current
Technical Operations Manager
Rayus Radiology
07.2022 - Current
Chief Technologist
Rayus Radiology
12.2019 - Current
CT Technologist
Rayus Radiology
04.2004 - Current
Radiology/CT Technologist
Maui Radiology Consultants
08.1999 - 04.2004
Radiology Technologist
United States Army
05.1993 - 08.1999
Some College (No Degree) - Radiology
United States Army AMEDD