Motivated and detail-oriented undergraduate student pursuing a Bachelors degree in Health and Health Sciences at Walden University. With eight years of experience as a Radiology Operations Administrative Assistant at CHI Baylor St. Lukes Medical Center, I have developed strong skills in organizational management, process optimization, and effective communication. My commitment to professional growth is underscored by my recent induction into the National Society of Leadership and Success (October 2025), reflecting my dedication to leadership excellence and operational efficiency.
Overview
16
16
years of professional experience
Work History
Administrative Assistant I Radiology Operations
CHI Baylor St. Luke's Medical Center, Texas Medical Center
Houston, TX
09.2018 - Current
Provide administrative and clerical support to Radiology Operations, helping maintain efficient daily departmental workflow.
Manage scheduling, data entry, correspondence, and departmental information while maintaining accuracy and confidentiality.
Coordinate communication among radiologists, nurses, hospital administration, and other healthcare team members to support timely imaging services and patient care.
Assist with operational reporting, supply management, and departmental documentation.
Support daily administrative needs in a high-volume hospital environment while demonstrating professionalism, organization, and attention to detail.
Communicate effectively with staff and other departments to help resolve operational needs and maintain continuity of service.
Front Desk Agent
Crowne Plaza Suites and Red Roof Inn
Houston, TX
01.2011 - 01.2014
Greeted guests, handled check-ins and check-outs, issued room keys, and assigned rooms while providing professional customer service.
Answered telephone calls, directed messages, and responded to email and online inquiries.
Processed payments, managed reservations, and reconciled daily accounts and cash drawers.
Resolved customer complaints and provided directions and recommendations for local dining and entertainment.
Coordinated with housekeeping and maintenance to ensure rooms were prepared and guest requests were addressed promptly.
Maintained a professional and welcoming environment while handling multiple guest needs in a fast-paced setting.
Education
Bachelor of Science - Health and Health Sciences
Walden University
06.2027
Skills
Healthcare Administration & Operations
Radiology Operations
Administrative Support
Scheduling
Data Entry
Organizational Management
Process Optimization
Customer Service
Microsoft Office Suite
Electronic Health Records (EHR)
Effective Communication
Problem Solving
Time Management
Confidentiality
Team Collaboration
Billing & Payment Support
Department Coordination
Affiliations
National Society of Leadership and Success (NSLS) Member
Inducted October 2025
Leadership development, professional growth, goal achievement, and leadership skills.
Timeline
Administrative Assistant I Radiology Operations
CHI Baylor St. Luke's Medical Center, Texas Medical Center
Radiology Specialist / Medical Support Assistant at U.S. Army – William Beaumont Army Medical Center, Fort BlissRadiology Specialist / Medical Support Assistant at U.S. Army – William Beaumont Army Medical Center, Fort Bliss
Administrative Intern at Access to the Family and Hope Center Family PracticeAdministrative Intern at Access to the Family and Hope Center Family Practice