Summary
Overview
Work History
Education
Skills
Trainings & Certifications
References
Timeline
Generic

Kristin Landrum

Raleigh,NC

Summary

Energetic and fast-paced high performer with a fail faster mindset. Dedicated to driving results with integrity and a genuine passion for contributing towards accelerating the world’s transition to sustainable energy. Forbes trained to be highly detail oriented and be able to thrive independently and contribute collaboratively

Overview

7
7
years of professional experience

Work History

Tesla Advisor

Tesla
09.2019 - Current
  • Maintained an organized and robust pipeline to manage client communications and expectations.
  • Developed long-lasting relationships with clients to secure retention and loyalty.
  • Actively contributed to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrated expertise in Tesla’s products and services

Delivery Experience Specialist

Tesla
12.2018 - 09.2019
  • Prepared customer loan and DMV documents and facilitated cross-departmental collaboration to ensure successful delivery appointments
  • Prepared, staged, and charged customer vehicles for in store deliveries.
  • Educated new owners by conducting vehicle orientation to customer's needs and comfort level


Food and Beverage Server

The Umstead Hotel And Spa - Forbes 5 Star Property
09.2016 - 11.2018
  • Developed strong multi-tasking skills in a fast paced environment while managing a constant flow of guests
  • Developed strong relationships with vendors, securing better pricing deals on supplies that improved profitability without sacrificing quality standards.
  • Anticipated guest needs & fulfilled requests in a timely manner.

Education

High School Diploma -

Apex High School
Apex, NC
2010

Skills

  • Time Management
  • Process Improvement
  • Problem Solving
  • Conflict Resolution
  • Project Management
  • Organization
  • Attention to Detail
  • Active Listening
  • Collaboration
  • Dependability

Trainings & Certifications

  • Tesla "Foundations" Development Training
  • Tesla "Amp Up" Development Training
  • NC Notary Public


References

  • Michelle Chang: Regional Service Manager, Mid Atlantic
  • Shawn Hattenburg: General Manager, Raleigh
  • Mike Toth: Customer Experience Manager, Raleigh
  • Hayley Black: Learning and Development, Communications

Timeline

Tesla Advisor

Tesla
09.2019 - Current

Delivery Experience Specialist

Tesla
12.2018 - 09.2019

Food and Beverage Server

The Umstead Hotel And Spa - Forbes 5 Star Property
09.2016 - 11.2018

High School Diploma -

Apex High School

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Kristin Landrum