Kristin Lemon
Brunswick,OH
Summary
Highly efficient and organized consultant with a track record of delivering exceptional results. Thrives in fast-paced environments and renowned for providing excellent customer service.
Overview
35
35
years of professional experience
Work History
Insurance Consultant
CVS HEALTH CORPORATION
Hartford, CT
07.2009 - Current
- Ensured compliance with all HIPAA regulations pertaining to protected health information.
- Provided follow-up on pending precertification requests to ensure timely processing.
- Aided in resolving provider inquiries related to preauthorization requirements and processes.
- Assisted in the implementation of new plans, including analyzing data, researching product options, and coordinating with internal departments.
- Offered expertise and support to clients in navigating health insurance plans.
- Guaranteed compliance with state requirements for health insurance coverage.
- Followed up with providers and insureds when resolving billing disputes.
Biller
Central Reserve Life Insurance
Strongsville , OH
08.1989 - 12.1996
- Researched and resolved discrepancies in patient accounts, insurance claims, and billing records.
- Attended relevant training courses as required by management or regulatory bodies.
- Maintained detailed records of all transactions related to insurance billing activities.
- Developed strong working relationships with internal departments and external stakeholders.
- Adhered to HIPAA guidelines regarding confidentiality of patient data at all times.
Education
BBA - Business
Kent State University
Kent, OHAssociate of Arts - Business
Cuyahoga Community College
Cleveland, OHSkills
- HIPAA Compliance
- Professionalism
- Task Prioritization
- Excellent Customer Service Skills
- Department Management
- Proficient in Microsoft Office
- Multitasking
Timeline
Insurance Consultant
CVS HEALTH CORPORATION
07.2009 - Current
Biller
Central Reserve Life Insurance
08.1989 - 12.1996
BBA - Business
Kent State University
Associate of Arts - Business
Cuyahoga Community College
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