Demonstrated proficiency in Texas wine industry through five years of sales and leadership experience, complemented by WSET II and TABC certifications.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tasting Room Associate
English Newsom/Jenschke Cellars
Fredericksburg, TX
09.2023 - 03.2026
Curated personalized wine tasting experiences, leveraging extensive knowledge and WSET II certification.
Oversaw tasting room operations, including opening, closing, and daily sales reconciliation.
Cultivated and sustained enduring relationships with members and regular guests through personalized service and attention to preferences.
Facilitated wine club operations, including member tastings, shipments, and event coordination.
Cultivated extensive product knowledge to elevate guest engagement and recommendations.
Beer & Wine Associate
HEB
Fredericksburg, TX
11.2023 - 09.2025
Implemented inventory control measures to ensure sufficient beverage supply and efficient vendor order fulfillment.
Analyzed inventory records through regular audits to confirm accuracy and rectify any discrepancies identified.
Managed relationships with vendors, suppliers, distributors, and external partners to ensure effective collaboration.
Interacted with patrons to deliver exceptional service, recommending a diverse range of beer and wine options to meet individual preferences.
Provided insights into different beer and wine styles and techniques, fostering a deeper understanding and enriching customer experiences.
Executed promotional tasting events in partnership with third-party representatives to showcase selected beer and wine offerings.
Assistant Tasting Room Manager
Lost Draw Cellars
Fredericksburg, TX
08.2021 - 10.2023
Managed tasting room staff to deliver superior service during high-traffic times, maintaining rigorous quality control.
Enhanced team performance by conducting regular staff meetings and training sessions, effectively communicating updates on new products, special promotions, and service standards.
Curated and updated menus, integrating seasonal ingredients and current beverage trends to attract diverse clientele.
Coordinated menu planning sessions with cross-functional teams, fostering effective collaboration between kitchen staff and servers.
Managed communication with event planners and banquet managers to ensure efficient beverage service delivery at large-scale functions.
Implemented performance review processes, providing constructive feedback and setting objectives to enhance employee development.
Managed relationships with vendors, suppliers, distributors, and external partners to ensure effective collaboration.