Kristin McConnell
Columbia,SC
Summary
Legal professional with strong skills in writing, organizing and project managing cases related to Personal Injury and Workers Compensation. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes.
Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Also organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Workers Compensation Paralegal (contract)
Robinson Gray Law Firm
02.2023 - 07.2023
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations for two attorneys.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database. On average each attorney had over 60 case loads.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Produced legal documents such as briefs, pleadings and appeals.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contacted witnesses to testify under oath at court hearings.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Assisted attorneys with reviewing and organizing witness reports.
Workers Compensation Paralegal
Turner Law Firm
09.2021 - 01.2023
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations for over 3 attorneys.
- Edited and proofread legal documents to verify accuracy.
- Contacted witnesses to testify under oath at court hearings.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Assisted attorneys with reviewing and organizing witness reports.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Collaborated with attorneys to develop strategies for each case.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Senior Paralegal
Holler Law Firm
04.2020 - 09.2021
- Managed all incoming correspondence from judges, court administrative staff and opposing parties.
- Trained new employees on company policies and legal standards.
- Coordinated settlement talks between counsel, defendants and plaintiffs.
- Oversaw 2 paralegal staff focused on Personal Injury Law.
- Coordinated firm cases in easy-to-review format by using Microsoft Excel spreadsheets.
- Conferred with clients and other involved parties to gather and track case information.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
Customer Service Advocate
BlueCross BlueShield of South Carolina
05.2019 - 01.2020
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Increased efficiency and team productivity by promoting operational best practices.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and backed up other customer service managers.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Supervision Officer
Pronto Track
04.2018 - 05.2019
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Performed installation and performed maintenance on GPS monitors and SCRAM devices.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Certificate - Paralegal Studies
Midlands Technical College
05.2020
Bachelor of Art - Psychology
Coastal Carolina University
12.2013
Skills
- Create training manual and other policy manuals/templates
- Healthcare Terminology
- Online Databases
- Court Policies and Programs
- Microsoft Office and Outlook
- Customer Service and Technical/Sales and marketing for Verizon Wireless 2014-2016
- South Carolina Notary 2018
- NNA Certified NSA (National Signing Agent)
- Social Media Content Management (Cumulus Media 2020 to present)
- Proficient in case management and organization
- Exhibit Preparation
Affiliations
Member of PSYCHI organization. Active member of the Class of 2013 Alumni Association. Social media content management for Cumulus Media and formally for Alpha Media.
Timeline
Workers Compensation Paralegal (contract)
Robinson Gray Law Firm
02.2023 - 07.2023
Workers Compensation Paralegal
Turner Law Firm
09.2021 - 01.2023
Senior Paralegal
Holler Law Firm
04.2020 - 09.2021
Customer Service Advocate
BlueCross BlueShield of South Carolina
05.2019 - 01.2020
Supervision Officer
Pronto Track
04.2018 - 05.2019
Certificate - Paralegal Studies
Midlands Technical College
Bachelor of Art - Psychology
Coastal Carolina University
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