KRISTIN MCCOY
Frisco,TX
Summary
Dynamic professional with extensive experience at Stonebriar Country Club, excelling in relationship building and delivering exceptional customer service. Proven track record in sales strategy and fostering member loyalty, consistently achieving goals through high energy and adaptability. Skilled in negotiation tactics, enhancing guest experiences and driving repeat business.
Overview
5
5
years of professional experience
Work History
Country Club Server
Stonebriar Country Club
Frisco, Texas
09.2024 - 08.2025
- Anticipated member preferences and delivered a high-standard guest experience.
- Provided upscale, personalized service to members in a fast-paced fine-dining environment
- Trained to deliver exceptional customer service and fostered strong connections to encourage member loyalty.
- Regularly received requests from members for my consistent and personable service.
Spray Tan Technician/Sales Associate
Sol Sunless Tanning
Frisco, TX
01.2024 - 09.2024
- Engaged customers to consistently achieve monthly sales goals and promote product offerings.
- Upsold products and spray tan upgrades to enhance customer experience and satisfaction.
- Developed connections with customers to encourage repeat visits and foster comfort.
Hostess
Stonebriar Country Club
04.2022 - 2024
- Coordinated with kitchen and wait staff to ensure timely service delivery and improve customer satisfaction.
- Managed reservation system to optimize table assignments and enhance guest experience.
- Responded to guest inquiries and special requests promptly and courteously.
- Trained new hosts on procedures and customer service standards to maintain high service quality.
Retail Sales Associate
Apple Blvd Boutique
11.2020 - 06.2022
- Provided personalized customer service to foster customer loyalty and encourage repeat visits.
- Delivered customer service, maintained cleanliness, and restocked merchandise to enhance shopping experience.
- Trained team members to consistently exceed weekly sales goals.
Education
BBA - Management
Texas Tech University
Lubbock, TX05-2028
High School -
RICK REEDY HIGH SCHOOL
FRISCO05.2024
Skills
- Relationship building
- Excellent customer service skills
- Extremely personable
- Negotiation tactics
- High energy
- Sales strategy
- Flexible and adaptable
Hobbies and Interests
- Skiing
- Boating/surfing
- Tennis player
- Pickle ball
- Fitness
- Horseback riding
- Content creation
Volunteer Community Service
NATIONAL CHARITY LEAGUE, 170 hours total, VP of Philanthropy, Liaison for Cultural and Awards Events, Refresh Frisco, ACEing Autism, Sunrise Senior Center, Susan G. Komen, City House, Head For the Cure, Ronald McDonald House, Frisco Family Services, Frisco Fastpacs, Shoes for Orphan Souls
Timeline
Country Club Server
Stonebriar Country Club
09.2024 - 08.2025
Spray Tan Technician/Sales Associate
Sol Sunless Tanning
01.2024 - 09.2024
Hostess
Stonebriar Country Club
04.2022 - 2024
Retail Sales Associate
Apple Blvd Boutique
11.2020 - 06.2022
BBA - Management
Texas Tech University
High School -
RICK REEDY HIGH SCHOOL