Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Websites
Timeline
Generic

Kristin Mein

Ankeny,IA

Summary

Enthusiastic and motivated college student pursuing a degree as a Physical Therapist Assistant. Strong academic background with a focus on human anatomy and physiology. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Hostess/To-Go Server

Texas Roadhouse
Urbandale, IA
01.2024 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Accurately recorded customer information into reservation system.
  • Provided excellent customer service by addressing customer needs promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Head Coach/Assistant Coach

Ohana Volleyball Club
Grimes, IA
09.2023 - Current
  • Developed and implemented practice plans to ensure team success.
  • Organized and managed rosters, schedules, and travel arrangements for athletes.
  • Created strategies to maximize team performance during games.
  • Analyzed opponents' strengths and weaknesses in order to build effective game plans.
  • Served as a mentor for student-athletes on the team by providing guidance in academics, athletics, and personal development.
  • Provided feedback on player performances after each game or practice session.
  • Assisted athletes in developing mental skills such as focus, concentration, motivation, discipline, goal setting.
  • Maintained positive relationships between players, coaches, parents, directors.

Retail Sales Associate

Cy's Locker Room
Ames, IA
08.2022 - 03.2023
  • Assisted customers with finding the right product for their needs.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

Associate of Science - Physical Therapy Assistance

Mercy College of Health Sciences
Des Moines, IA

Skills

  • Organization
  • Communication
  • Problem-solving
  • Telephone reception
  • Customer Service
  • Team Collaboration
  • Effective Multitasking
  • Policy and Procedure Adherence
  • Customer Engagement

Leadership Experience

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and products, developed relationships with new staff members and assisted existing staff members in their career development.

Communication Skills

Strong ability to communicate with customers about products that are sold at the company and communicating with other coworkers about ways to improve our profits. Also ensured that customers were happy with their experiences.

References

Available upon request.

Timeline

Hostess/To-Go Server

Texas Roadhouse
01.2024 - Current

Head Coach/Assistant Coach

Ohana Volleyball Club
09.2023 - Current

Retail Sales Associate

Cy's Locker Room
08.2022 - 03.2023

Associate of Science - Physical Therapy Assistance

Mercy College of Health Sciences
Kristin Mein