Katelyn Millette
Goreville
Summary
Dedicated and skilled in effective multitasking and exceptional customer service. Committed to creating a welcoming atmosphere and optimizing guest experiences.
Overview
4
4
years of professional experience
Work History
Hostess/To-Go Server
Texas Roadhouse
Marion, IL
06.2022 - Current
- Managed guest seating arrangements to optimize flow and minimize wait times.
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Coordinated with kitchen staff to accurately relay guest orders and special requests.
- Trained new hostesses on procedures and best practices for efficient service delivery.
- Assisted in maintaining cleanliness and organization of front-of-house areas during peak hours.
- Handled reservations and walk-in guests, adapting quickly to changing circumstances.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
GOREVILLE COMMUNITY UNIT 1
Goreville, ILAssociate of Arts - Elementary Education
SHAWNEE COMMUNITY COLLEGE
Ullin, IL12-2027
Skills
- Positive attitude
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service
- Safe food handling
- Training Experience
- Good at Resolving Issues
- Work well with others
Timeline
Hostess/To-Go Server
Texas Roadhouse
06.2022 - Current
High School Diploma -
GOREVILLE COMMUNITY UNIT 1
Associate of Arts - Elementary Education
SHAWNEE COMMUNITY COLLEGE