Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heidi Adams

Shelbyville,KY

Summary

I consider myself a highly motivated, easily trainable, punctual individual that can solve complex issues. I have excellent customer service skills, attention to detail, and enjoy maintaining customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hostess/To-Go Server

Cattleman's Roadhouse
Shelbyville, KY
05.2023 - 02.2024
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Handled cash payments and reconciled daily transactions accurately.
  • Assisted servers in bussing tables when needed during busy periods.

SCC Lifeguard

Shelbyville Country Club
Shelbyville, KY
05.2019 - 08.2023
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Enforced all safety regulations and posted rules for patrons.
  • Responded quickly to medical emergencies in the pool area.

Medical Office Assistant

First Choice Ankle & Foot Care Center, PLLC
Shelbyville, KY
06.2018 - 08.2018
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Maintained medical supply inventory levels and ordered additional supplies when needed.

Education

High School Diploma -

Martha Layne Collins High School
Shelbyville, KY
05-2021

Some College (No Degree) - Psychology

University of Kentucky
Lexington, KY

Skills

  • Customer Service
  • Guest Engagement
  • Effective Multitasking
  • Detail Oriented
  • Positive and professional
  • Phone Etiquette
  • Supply Restocking
  • Resolving customer issues
  • Problem-solving skills
  • Verifying orders

Certification

American Red Cross

Lifeguarding/First Aid/CPR/AED

April 2019

Timeline

Hostess/To-Go Server

Cattleman's Roadhouse
05.2023 - 02.2024

SCC Lifeguard

Shelbyville Country Club
05.2019 - 08.2023

Medical Office Assistant

First Choice Ankle & Foot Care Center, PLLC
06.2018 - 08.2018

High School Diploma -

Martha Layne Collins High School

Some College (No Degree) - Psychology

University of Kentucky

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Heidi Adams