Kristin Moomey
Summary
Dynamic operations manager with a proven track record excelling in inventory management, conflict resolution, and curating positive return-guest experiences. Adept at staff training and project planning, driving efficiency and fostering strong vendor relationships. Competencies include: Microsoft Office, Google Docs, Headset, Sparkplug, Monday.com, Survey Monkey, Zoom.
Overview
20
20
years of professional experience
Work History
Manager of Mobile Food Operations
Central Missouri Area Agency on Aging Dba Aging Best
10.2024 - Current
- Created policy and procedure for "first-of-its kind senior center on wheels" operating throughout 19 counties in the state.
- Responsible for procuring operating permits, working with various health departments and city officials.
- Executed event planning, coordinating lunch and dinner menus, while working with food vendors.
- Kept inventory while preparing meals within cost of goods targets.
- Functioned simultaneously as a kitchen manager at several brick and mortar locations; consulting with center administrators and head cooks to make kitchen improvements.
General Manager of Operations
Veggie Grill Dba Stand-Up Burgers
02.2021 - 03.2022
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Developed and maintained relationships with external vendors and suppliers.
- Maintained on-target labor, COGS, inventory while simultaneously coordinating catering orders, external food festival planning, and marketing initiatives.
Flight Attendant
United Airlines
06.2016 - 06.2021
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Delivered food and beverage service, reading material and other in-flight services.
- Collaborated with flight crew to maximize smooth and safe flights.
Restaurant Bar Manager
Bizou
03.2014 - 05.2016
- Processed in-house batching of syrups, designed seasonal cocktail offerings; highlighted in Decatur Magazine for top original cocktail recipes.
- Assessed inventory and collaborated with owners for corrective action planning to limit expenses.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Collaborated with owners to execute private parties, catering, farm to table events; both on and off site
General Manager
Regis Salons
12.2007 - 01.2013
- Responsible for daily operations: cash management, retail/product ordering, inventory management, driving sales, schedule writing, sanitation.
- Assisted with recruiting, hiring, and training staff; collaborated with owner to open salon from ground-up.
- Created marketing campaigns, selling initiatives, paving the way for a high return-guest marker.
- Built full book of clientele within one year of salon opening; maintained hair, skin, and nail licenses and certifications.
Bartender
BAR Chicago
10.2005 - 12.2007
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Arts - Public History
DePaul University
Chicago, ILAssociate of Applied Science - Business Management
Eastern Gateway Community College
Steubenville, OH05-2023
Illinois Cosmetology License -
Lincoln College
Normal, IL08-2005
Skills
- Inventory management
- Conflict resolution
- Work prioritization
- Key performance indicators
- Decision-making
- Staff training and development
- Project planning
- Relationship building
- Time management
- Recruiting and interviewing
- Coaching and mentoring
- Regulatory compliance
Timeline
Manager of Mobile Food Operations
Central Missouri Area Agency on Aging Dba Aging Best
10.2024 - Current
General Manager of Operations
Veggie Grill Dba Stand-Up Burgers
02.2021 - 03.2022
Flight Attendant
United Airlines
06.2016 - 06.2021
Restaurant Bar Manager
Bizou
03.2014 - 05.2016
General Manager
Regis Salons
12.2007 - 01.2013
Bartender
BAR Chicago
10.2005 - 12.2007
Bachelor of Arts - Public History
DePaul University
Associate of Applied Science - Business Management
Eastern Gateway Community College
Illinois Cosmetology License -
Lincoln College
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