Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager
Kristin Nolot

Kristin Nolot

Lanesville,IN

Summary

Well-qualified Director of Operations with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Real Estate Agent

Self-employeed
06.2020 - Current
  • Presented purchase offers to sellers for consideration.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Developed new business and managed new and existing clients.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Prepared and presented contracts and other legal documents to clients.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Advised clients on market conditions and property value for informed decision-making.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Communicated with clients to understand property needs and preferences.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Negotiated, facilitated, and managed real estate transactions.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Reviewed market research data and changed sales plans accordingly.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Director of Operations and Transaction Coordinator

The Paxton Group
01.2015 - 06.2020
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Monitored budget and utilized operational resources.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored and coordinated workflows to optimize resources.
  • Organized and detail-oriented with a strong work ethic.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proven ability to learn quickly and adapt to new situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Applied effective time management techniques to meet tight deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Escrow Officer

Kemp Title Agency
04.2004 - 01.2015
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Communicated requirements and title exception information to clients.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Forwarded title clearing documentation to title officer for approval.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Monitored pipelines to track and log status of loans.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Opened incoming orders and set up escrow files within Number hours of receiving purchase agreement.

Education

Some College -

Indiana University Southeast
New Albany, IN

Diploma -

Silver Creek High School
Sellersburg, IN
05.2002

Skills

  • Senior Real Estate Specialist (SRES)
  • Home Tours
  • Property Rights
  • Office Reception
  • Closing Sales
  • House Showings
  • Property Assessments
  • Lead Follow-Up
  • Commercial Real Estate
  • Escrow Management
  • Digital Marketing
  • Staff Management
  • Administrative Support
  • Lender Relations
  • Marketing and Advertising
  • Indiana Real Estate License
  • Intuit QuickBooks Expertise
  • Marketing Strategy Development
  • Strong Organizational Skills
  • Real Estate Industry Understanding
  • Work Well Independently
  • Commission Sales
  • MLS Updating
  • Database Management
  • Business Development
  • Property Showing
  • Home Evaluations
  • Negotiate Sales
  • Purchase Contracts
  • Client Needs Assessment
  • Advise Clients
  • Coordinate Closings
  • CRM Software Use
  • Database Maintenance
  • CRM Tracking
  • Prepare Purchase Offers
  • Client Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Real Estate Agent

Self-employeed
06.2020 - Current

Director of Operations and Transaction Coordinator

The Paxton Group
01.2015 - 06.2020

Escrow Officer

Kemp Title Agency
04.2004 - 01.2015

Some College -

Indiana University Southeast

Diploma -

Silver Creek High School

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Kristin Nolot