Kristin O. Jewell
Ackerman,MS
Summary
Impact-oriented leader with over 25 years experience in caring for those with intellectual disabilities . Skilled in hiring, retention, and mentoring teams to elevate performance and improve patient care. Committed to promoting a positive work environment that enhances team morale and collaboration.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Louisville Group Home
Hudspeth Regional Center
Louisville, MS
08.2002 - Current
- Direct and coordinate staffing functions for the ICF/IDD group home.
- Ensure compliance with regulations and policies and procedures.
- Collaborate with interdisciplinary teams to improve patient care standards and outcomes.
- Oversee budget management, optimizing resource allocation for the needs of the program.
- Coordinate the maintenance of buildings and groups to provide a clean and safe environment for the employees and patient.
- Mentor leadership team members, fostering professional growth and development within the organization.
- Establish partnerships with community organizations to expand services offered by the center.
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhance team collaboration through regular communication, goal setting, and performance evaluations.
- Direct staff training programs on best practices in patient care and crisis intervention strategies.
- Cultivate a positive work environment that increases retention rates and boosts overall team morale.
- Establish team priorities, maintain schedules and monitor performance.
- Evaluate employee performance and conveyed constructive feedback to improve skills.
Recreational Therapist
Hudspeth Regional Center
Louisville, MS
01.1999 - 08.2002
- Developed and implemented individualized plans to enhance patients' physical, emotional, and social well-being.
- Facilitated group activities that promoted communication and social interaction among the patients.
- Assessed patient progress and adjusted treatment plans based on individual needs and feedback.
- Collaborated with interdisciplinary teams to create comprehensive care plans for diverse patient populations.
- Supervised and provided training to recreational aides to ensure consistent quality treatment plans.
- Advocated for patients' rights and needs in the community to promote access to a variety of recreational activities
- Organized community outings for patients, increasing their participation in social events and enhancing their sense of inclusion.
- Established strong rapport with both patients and families by maintaining open communication.
- Coordinated special projects within the organization.
Assistant Manager
Occasions Gift Shop
Starkville, MS
08.1998 - 12.1998
- Coordinated work schedules for sales associates to ensure proper coverage.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in inventory control to optimize stock levels and reduce waste.
- Supervised daily operations to ensure smooth store functioning and customer satisfaction.
Education
Master of Science - Health And Fitness
Mississippi State University
Starkville, MS08-1998
Bachelor of Science - Sport And Fitness Management
Mississippi State University
Starkville, MS05-1997
Skills
- Program management
- Relationship building
- Staff management
- Verbal and written communication
- Decision-making
- Team management
- Hiring and retention
- Contract and vendor management
Certification
- Certified Professional Manager
- Certified IDD Therapist
- Certified in CPR
Timeline
Director of Louisville Group Home
Hudspeth Regional Center
08.2002 - Current
Recreational Therapist
Hudspeth Regional Center
01.1999 - 08.2002
Assistant Manager
Occasions Gift Shop
08.1998 - 12.1998
Master of Science - Health And Fitness
Mississippi State University
Bachelor of Science - Sport And Fitness Management
Mississippi State University