Kristin Pappas
Maumee,OH
Summary
Dynamic, client-focused professional with a robust background in wellness, customer service, sales, and team leadership. Committed to enhancing individuals' quality of life through tailored support and uplifting encouragement. Proven ability to cultivate strong relationships, create inviting experiences, surpass sales targets, and inspire clients to remain dedicated to health and wellness journeys. CPR certified with exceptional communication and interpersonal skills, ready to make a meaningful impact in any environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Homemaker & Family Manager
Home
Maumee, OH
11.2004 - Current
- Administered household budgets to ensure effective distribution of resources for essential needs.
- Developed and sustained an organized home environment, improving both functionality and comfort for daily living.
- Streamlined scheduling processes to optimize time management and ensure priority activities are addressed.
Assistant Manager/Weight Loss Counselor
LA Weight Loss Center
Novi, MI
01.2002 - 10.2004
- Facilitated consultant development and motivation to enhance team success.
- Supported clients in maintaining commitment to weight loss goals through regular check-ins.
- Facilitated client consultations to clarify program details and developed personalized strategies for optimal engagement. Led discussions with clients to elucidate program benefits and crafted individualized plans for each participant.
- Implemented effective sales strategies to ensure regular fulfillment of monthly sales objectives.
- Coordinated inventory scheduling and streamlined daily clinic operations to enhance efficiency.
Team Leader
Vacation Express
Atlanta, GA
05.2000 - 12.2001
- Guided consultants in meeting productivity objectives and refining sales strategies. Managed communication, scheduled appointments, and coordinated travel logistics for around 200 clients each month.
- Led cross-functional teams to optimize operational workflows and enhance service delivery.
- Mentored team members, fostering skill development and promoting a collaborative work environment.
- Developed training programs to ensure staff adherence to company standards and best practices.
Flight Attendant
Northwest Airlines
Detroit, MI
01.1999 - 01.2000
- Achieved high standards of onboard safety through proactive management of supplies and emergency equipment. Enhanced passenger safety through targeted training on emergency protocols, fostering a culture of preparedness. Elevated overall passenger satisfaction by effectively coordinating refreshments and services.
- Delivered exceptional in-flight customer service, ensuring passenger comfort and safety.
- Conducted pre-flight safety checks and emergency equipment inspections to uphold safety standards.
Education
Bachelor of Science - Health Education
George Mason University
Fairfax, VA06.1998
Skills
- Service excellence
- Wellness & Health Coaching support
- Relationship building
- Sales & Goal Achievement
- Communication & Active Listening
- Organization & Time Management
Certification
- ISSA - Certified Personal Trainer/Nutrition Coach
Timeline
Homemaker & Family Manager
Home
11.2004 - Current
Assistant Manager/Weight Loss Counselor
LA Weight Loss Center
01.2002 - 10.2004
Team Leader
Vacation Express
05.2000 - 12.2001
Flight Attendant
Northwest Airlines
01.1999 - 01.2000
Bachelor of Science - Health Education
George Mason University