Kristin Petersen
Danville,United States
Summary
Dynamic hospitality professional recognized for outstanding productivity and efficient task execution. Expertise in customer service, order accuracy, and time management enhances guest satisfaction. Strong communication and teamwork skills contribute to exceptional dining experiences while adapting to diverse customer needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Patient Care Technician
University Of Kentucky Healthcare
Lexington, KY
03.2022 - Current
- 2023 & 2024 Recipient of the Tech of the Year Award.
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
- Collected biological specimens and packaged them for laboratory transport to complete diagnostic tests.
- Maintained inventory levels of stock items, supplies, and equipment to foster smooth and cost-effective unit operations.
- Delivered outstanding patient care based on physical, psychological, educational, and related criteria.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Cardiac Monitor Technician
Adventist Health Glendale
Glendale, CA
06.2016 - 01.2022
- Was Lead Monitor Tech to a 22-bed Neuro Telemetry Unit/Comprehensive Stroke Center as the assistant to the Nurse Manager
- Proficient in clinical setting, administrative, and bed side care.
- Analyzed cardiac rhythms and reported results to nursing staff or physicians.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Prioritized and organized tasks to efficiently accomplish service goals, patient satisfaction, and JCAHO requirements.
Certified Nursing Assistant
Adventist Health Glendale
Glendale, CA
10.2013 - 01.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, and heart rate.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Documented activities and recorded information in EMR system (Cerner- Powerchart).
- Delivered personal nursing assistance in pre- and post-operative situations.
- Knowledgeable in hospital policies, JCAHO readiness, DNV Stroke Re-certification readiness, and HIIPA policies.
- Experienced in patient care for acute, critical, home health, and COVID patients.
Server
Coco's Bakery and Restaurant
SUNLAND, California
12.2006 - 07.2012
- Won multiple awards for excellent customer service and highest sales.
- Operated POS terminals to input orders, split bills and calculate totals.
- Implemented sanitary food handling, holding and service protocols.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, substituted as hostess when needed, bussed tables as necessary, and maintained side work throughout shift.
Education
Nursing Assistant Certificate - Nursing
Anderson Medical Career College
North Hollywood, CA08.2013
High School Diploma -
Burbank High School
Burbank, CA06.2005
Skills
- Seven years of server experience in a family-style restaurant and sports bar environment, with awards and exceptional sales recognition
- Effective communication
- Employee training: trainer for new, oncoming staff in different roles
- Organized and efficient
- First Aid/CPR
- Computer skills (POS Systems, Microsoft Office)
- Quick learner
Certification
- EKG Interpretation Certificate
- Licensed SRNA #50248677 - Expires 8/2023
- CPR AHA #215414549632
Timeline
Certified Patient Care Technician
University Of Kentucky Healthcare
03.2022 - Current
Cardiac Monitor Technician
Adventist Health Glendale
06.2016 - 01.2022
Certified Nursing Assistant
Adventist Health Glendale
10.2013 - 01.2022
Server
Coco's Bakery and Restaurant
12.2006 - 07.2012
Nursing Assistant Certificate - Nursing
Anderson Medical Career College
High School Diploma -
Burbank High School