Kristin Quarrella
Marrero,LA
Summary
Proven leader with a track record of enhancing operational efficiency at Dan's Landscaping & Lawncare, Inc. Skilled in P&L management and client account management. Excell in fostering team collaboration and driving financial stability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Bookkeeping professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled at Microsoft Office and Quickbooks. Well versed in Accounts Payable and Accounts Receivable.
Overview
19
19
years of professional experience
Work History
General Manager
Dan's Landscaping & Lawncare, Inc
09.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Lead Pharmacy Technician
East Jefferson General Hospital Health
01.2006 - 05.2009
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
High School Diploma -
St Mary's Dominican High School
New Orleans, LA05.1998
Business
University of New Orleans
New Orleans, LASkills
- Team Player
- Efficient multi-tasker
- Time Management
- Customer Relations
- Verbal and written communication
- Administrative Skills
- P&L Management
- Motivation
- Deadline-oriented
- Expense Control
- Business Administration
- Financial Administration
- Sound Judgment
- Account Management
- Proficient in Microsoft Office and Quickbooks
Timeline
General Manager
Dan's Landscaping & Lawncare, Inc
09.2018 - Current
Lead Pharmacy Technician
East Jefferson General Hospital Health
01.2006 - 05.2009
High School Diploma -
St Mary's Dominican High School
Business
University of New Orleans
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