Summary
Overview
Work History
Skills
Timeline
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Kristin Rodriguez

Matthews,NC

Summary

Dynamic Library Associate with a proven track record at Charlotte Mecklenburg Library, excelling in program leadership and community engagement. Expansive background in various areas of service including programming, outreach, job assistance, circulation services and makerspace services. Demonstrates excellent communication and time-management skills while planning over 50 successful programs in the last fiscal year alongside supporting 4 teams and acting as branch point person for 3 teams.

Overview

6
6
years of professional experience

Work History

Library Associate

Charlotte Mecklenburg Library - Founders Hall
07.2023 - Current
  • Initiated and led in-person programming for the Uptown community, addressing all programming goals outlined in the program plan expectations
  • Planned and led over 50 programs with over 1000 attendees across 3 branch locations and 3 outreach sites in FY25
  • Hosted regular check-ins with The Market at 7th Street partners to effectively plan and market monthly programs, special events and tabling opportunities
  • Evaluated and managed program expense across presenter fees, material needs and other staff requests to ensure an effectively utilized budget
  • Serve as branch Volunteer Point Person coordinating volunteer interviews, program scheduling and handling all CERVIS data input
  • Act as MOD in branch manager's absence, supporting staff schedule needs and addressing any issues or complaints
  • Co-lead the 18 member Gaming Team through supporting 5 workgroups, 2 large-scale events and the system-wide International Games Month initiative
  • Answered main phone line to address inquiries regarding library services, resources and programming
  • Provided circulation services in Horizon and Polaris for book processing, library card creation and account issues

Library Assistant

Charlotte Mecklenburg Library
06.2021 - 07.2023
  • Facilitate a weekly job search support group and conduct weekly resume reviews to empower patrons in Career Development
  • Collaborate within the Workforce Development team to create advanced curriculum for staff-wide implementation
  • Hold weekly one-on-one programming and Makerspace open hours on operating 3D printer, CNC Machine and Vinyl Cutter, teaching necessary software and providing helpful resources
  • Create unique Makerspace programs that foster learning and creativity through hands-on and virtual creation
  • Facilitate bi-weekly Girls Who Code programming for teens to foster community and learning
  • Assist the Codelab Team with planning and facilitating system wide programming
  • Operate Lyngsoe automated material handling system to process holds and organize returning materials, and communicate with technicians to fix any system errors
  • Create and update customer accounts in Horizon system and assist with accessing digital resources and solving technical issues
  • Process returned materials, fill hold requests and place in the holding area for transit to the appropriate branch

Library Aide

Charlotte Mecklenburg Library
01.2020 - 06.2021
  • Aided patrons with computer support including filling out resumes, completing job applications and locating job postings
  • Assisted customers with the printing terminal and resolving any printing issues
  • Created posts for upcoming career development events for the job help center twitter account, and performed updates for CML digital job board
  • Conducted monetary transactions for purchases within the Job Help Center
  • Assisted librarian with weeding within the Non-fiction collection
  • Answered reference desk phones to assist patrons across the library system with questions and account issues

Skills

  • Excellent communication skills
  • Excellent time-management skills
  • Excellent interpersonal and team management skills
  • Strong technology and computer skills
  • Proficient in Microsoft Office Suite, Zoom and LibCal
  • Proficient in database research

Timeline

Library Associate

Charlotte Mecklenburg Library - Founders Hall
07.2023 - Current

Library Assistant

Charlotte Mecklenburg Library
06.2021 - 07.2023

Library Aide

Charlotte Mecklenburg Library
01.2020 - 06.2021

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Kristin Rodriguez