Kristin Saad

• In my role as the Executive Assistant to the CEO, I was responsible for ensuring the smooth functioning of daily operations, such as scheduling meetings and appointments and responding promptly to calls, emails, and other inquiries. My efforts resulted in a remarkable 95% increase in the CEO's productivity
• I worked closely and effectively with the CEO to keep him well-informed of his upcoming commitments and responsibilities and followed up appropriately
• I coordinated and managed travel arrangements, ensuring that all aspects of the CEO's travel were well-planned
• One of my key responsibilities was to implement and maintain a well-organized filing system, which facilitated easy access to critical information
• I answered employee queries and provided necessary updates and information to ensure that everyone was well-informed and up-to-date with the latest developments within the company
• I ensured compliance with all relevant laws and regulations while handling lease agreements and licenses
• I played a pivotal role in developing and implementing processes that improved the efficiency and accuracy of several departments, which led to a significant increase in revenues by 45%
• I planned and coordinated team-building activities and corporate events
• I worked closely with vendors to ensure that all store needs, including equipment repair, furniture, signage, and store aesthetics, were properly managed for the 13 stores under my purview. I negotiated better deals, which helped save over $20,000 in costs
• I reviewed the budget and line items to ensure that the company wasn't spending money on unnecessary items

Human Resources Administrator

• I designed and implemented a comprehensive HR database that enables efficient tracking of employee information such as their personal details, job titles, work experience, and performance metrics
• I developed and implemented HR policies and procedures that align with the company's mission, vision, and values. These policies and procedures cover areas such as employee compensation, benefits, performance management, and professional development
• I managed the entire process of onboarding new employees, including drafting offer letters, conducting background checks, and coordinating training sessions
• I maintained accurate and up-to-date personnel files for each employee, ensuring compliance with legal requirements
• I oversaw the recruitment process, starting from creating job postings, screening resumes, conducting interviews, and selecting the most qualified candidates
• I implemented company policies that effectively ensure compliance with labor and employment regulations in Arizona and California

• Throughout my time at IHS, one of my key responsibilities was to collaborate with clients to ensure they were always aware of their progress during the accreditation process. This involved regular communication and updates to ensure clients felt supported and informed every step of the way
• I was responsible for executing a range of tasks related to the administration of IHS's Goldfinch platform. This included creating modules, auditing content for accuracy, and setting up clients within the system
• I was tasked with various accounting and finance-related duties, such as preparing invoices, administering IHS's accounting software, and recording and depositing checks
• I was responsible for maintaining the company's filing system and project management system. This was an important aspect of ensuring that all information was kept organized and easily accessible for all staff members
• In order to facilitate effective communication and collaboration within the company, I was responsible for creating meeting agendas and recording meeting minutes for all staff meetings. This ensured that everyone was aware of key updates and decisions, and that important information wasn't lost
• I took an active role in helping IHS improve its administrative processes to better serve clients and staff members' needs and experiences. This involved collaborating with colleagues to create a culture of client service and excellence, as well as working with clients to help them meet their accreditation deadlines

• Spearheaded department KPI initiative by increasing partner presence on the corporate site by 40%
• Assist in enhancing and expanding the Partner Program to standardize the network benefits, levels, and processes
• Served as liaison between IFS sales representatives and Microsoft Co-Sell account managers, initiating Introductions regarding discussions of sales engagement options.

• As part of my responsibilities, I worked on managing and maintaining customer relationship management and marketing automation systems
• I collaborated closely with the Director of Communications to ensure that all content was appropriately approved before it was published
• I successfully managed a team of student workers and interns by keeping track of their weekly attendance and assignments, ensuring that they were on track to meet their goals and objectives

• I efficiently processed all the necessary paperwork required for opening new legal matters and expertly drafted legal documents for filing with the courts
• I provided assistance to attorneys in preparing and filing tax appeals

• Generated accurate and timely commission and bonus payments for review and approval
• Proficiently communicated and resolved commission-related issues