Kristin Stafford

• Certified Clinical Medical Assistant (CCMA)
• Synergy Medical Associates – Crossville, TN 07/2023 – Current
• Provides direct patient care, ensuring comfort and support during clinical visits.
• Rooms patients, documented key information including patient vitals and complaints for consultations.
• Administers medications via injection under the supervision of licensed practitioners.
• Manages prescription refills and coordinated medical referrals to specialist providers.
• Maintains a sterile environment by cleaning exam rooms between patient visits

• Remained calm and professional in stressful circumstances.

• Escalated customer concerns, issues, and requirements to supervisors for immediate rectification.

• Answered phone calls to schedule appointments and/or take payment.

• Input patient information into a database to create patient charts.

• Maximized satisfaction by assisting customers with navigating menus and customizable combinations.

• Took orders, prepared food, and processed payments in a full-service establishment.

• Used POS system and cash register to receive payments by cash, check, credit card, and voucher.

• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

• Fulfilled orders quickly to accomplish challenging daily objectives.

• Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

• Shifted and moved products inside delivery vehicles to stack properly for safe transportation.

• Placed products on conveyors for final wrapping and shipment.