Cynthia Castillo
San Antonio,Texas
Summary
- Achieved improved health outcomes through effective patient care initiatives. Reduced risks in healthcare settings by implementing robust infection control protocols. Enhanced patient recovery by managing wound care processes efficiently. Maintained comprehensive patient records through diligent data entry operations. Increased client engagement and satisfaction by leveraging sales force tools effectively. Supported child development and health through successful pediatric care programs. Streamlined patient information management via the administration of the ORR UAC portal. Optimized electronic health record usage through the implementation of point click care systems. Delivered advanced documentation and reporting using Word and Excel. Ensured compliance with safety standards by supervising medication administration practices. Enhanced patient rehabilitation through the promotion of therapeutic exercise programs. Informed clinical decision-making by evaluating vital signs accurately. Improved patient communication and care by providing bilingual support in Spanish.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CCMA
Compass Connections
San Antonio, TX
03.2021 - Current
CNA
Windemere at Westover Hills
San Antonio, TX
02.2018 - 03.2021
CNA
Halcyon Home
Austin, TX
05.2017 - 12.2018
Restorative Nursing Assistant
Sava Senior Care
Waco, TX
09.2016 - 02.2017
Restorative Nursing Assistant
Stone Oak Care Center
San Antonio, TX
07.2015 - 04.2016
Restorative Nursing Assistant
Alpine Terrace Center
Kerrville, TX
01.2015 - 06.2015
Restorative Nursing Assistant/CNA
Hilltop Village
Kerrville, TX
04.2011 - 12.2014
Education
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University of the Incarnate Word School of Professional Studies
San Antonio, TXSkills
- Assisted with HIPAA compliance to maintain patient confidentiality Supported patient scheduling to optimize appointment flow Provided customer service to address patient inquiries effectively Utilized medical terminology to communicate accurately with healthcare professionals Monitored vital signs to ensure patient safety Delivered direct patient care to enhance overall health outcomes Completed clinical documentation to maintain accurate patient records Focused on patient-centered care to improve satisfaction Collaborated as a reliable team player to support healthcare initiatives Managed electronic medical records Collected and processed specimens for laboratory analysis Conducted insurance verification to facilitate patient billing Provided first aid to address immediate health concerns Performed antigen testing to assist in diagnostic processes
Certification
- Certified Clinical Medical Assistant
- BLS Certification
- First Aid Certification
- AED Certification
- CPR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CCMA
Compass Connections
03.2021 - Current
CNA
Windemere at Westover Hills
02.2018 - 03.2021
CNA
Halcyon Home
05.2017 - 12.2018
Restorative Nursing Assistant
Sava Senior Care
09.2016 - 02.2017
Restorative Nursing Assistant
Stone Oak Care Center
07.2015 - 04.2016
Restorative Nursing Assistant
Alpine Terrace Center
01.2015 - 06.2015
Restorative Nursing Assistant/CNA
Hilltop Village
04.2011 - 12.2014
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University of the Incarnate Word School of Professional Studies