Kristin Steininger

• Designed and delivered engaging lessons on history, foundations, theories, and concepts of general psychology, fostering critical thinking and understanding among students.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Generated leads through networking, cold calling, and email campaigns to expand client base.

• Directed staff in implementing effective sales techniques and optimizing processes.
• Cultivated referral sources to streamline admissions process and enhance growth.

• Coordinated training center activities for American Heart Association and managed Nurse Aide Training Program, enhancing training access for aspiring healthcare workers.
• Developed leads for business expansion, scheduled classes, and contracted with customers to fill classroom seats, providing specialized training to community and upskilling healthcare workers.
• Coordinated scheduling for classes and events across multiple departments.
• Managed communication between faculty, staff, and students for efficient operations.
• Developed training materials for new employees and student workers.

• In accordance with NJCAA rules and regulations, provide oversight and direction of all softball training/ work outs, skills & techniques training, practices, games.
• Led skill development initiatives for individuals and teams, enhancing overall performance.
• Regular communication and collaboration with athletic director and staff for structuring and scheduling of training, practices, equipment, safety and team needs.
• Conducted fundraising campaigns and recruited student athletes while managing distribution and collection of uniforms and college apparel.
• Adhere to budget and related policies and procedures.
• Executed community outreach to promote programs and sports, mentoring student athletes and fostering role model relationships.

• Provided mobile therapy services in community and home settings to children and families, implementing tailored treatment plans and performing ongoing psychosocial assessments to support developmental progress.
• Provided therapeutic support to individuals in various settings.
• Developed personalized treatment plans based on client needs.
• Collaborated with multidisciplinary teams to enhance service delivery.

• Serve as a treatment advocate for adults suffering with substance use disorders, educate community and referral sources on clinical programs and specialties, prospect and recruit accounts for business relationships, drive census growth in market share with key performance indicators, devise marketing strategies to expand brand and treatment capacities within territory, participate in community advocacy events, gain referrals for conversion to admissions, develop strong internal and external relationships to meet goals and objectives, foster healthy organizational connections, provide tours to visitors, track and trend market changes, complete performance reports.
• Developed outreach strategies to connect with potential clients and community partners.
• Coordinated educational workshops to raise awareness about recovery programs and services.
• Managed social media campaigns to promote events and increase community engagement.

• Facilitated sales and marketing strategies, outreach, and education within assigned territory to enhance service awareness.
• Developed new business relationships and maintained positive representation of organizational services; participated in team performance meetings; built census, recruited advocacy partners, and presented educational forums on hospice eligibility and services to strengthen referral relationships.
• Served as a liaison between clients and outside agencies providing additional resources or support.
• Served as liaison between customers, vendors, subcontractors, architects and other stakeholders involved in project development.
• Acted as a liaison between the therapist and family members or caregivers.

• Managed account relationships to identify hospice-eligible patients, conducted community outreach to educate on hospice services and benefits.
• Recruited hospice physicians and nurse practitioner support through professional conversations and presentations to enhance program and expand market share.
• Led regional team to achieve sales goals, provided training on best sales practices and oriented new liaisons.

• Oversaw daily operations, achieving requisition fulfillment rate of 90%-100% for 600 hours/week.
• Managed full cycle recruitment team, consulted with talent acquisition partners and key stakeholders, promoted sourcing, strategic and diverse recruiting approaches and applications, led credentialing and in-service education for 50 direct care workers to provide care for 40 clients, ongoing daily shifts.
• Coordinated current employees to fulfill backup shifts within 2 hours, ensuring coverage and continuity of care.
• Facilitated hiring processes by sourcing candidates through care.com, indeed, LinkedIn, and proprietary applicant tracking systems.

• Drove overall census growth and facility occupancy through referral development, tracked and closed admissions, facilitated the admissions process, and built and maintained referral and community relationships while reporting on quality assurance.
• Developed comprehensive admissions strategies to attract prospective residents.
• Led recruitment initiatives to enhance community engagement and visibility.
• Managed admissions team, providing guidance and support for daily operations.

• Conducted on-site patient assessments to develop comprehensive census.
• Fostered relationships with community organizations to enhance hospice visibility.
• Coordinated educational workshops for families on end-of-life care options.
• Developed outreach strategies to engage underserved populations in hospice services.

• Closed out department operations to ensure smooth transition and continuity of services.
• Liaised with community and referral sources to resolve outstanding bills and streamline order processes for home care and home health services.
• Developed and implemented sales and marketing strategies for home care and home health services to enhance visibility and engagement.
• Provided patient quality and statistical analysis on census territory/market share insurance trends along with key performance indicators to show the pulse of the organization.

• Screened and triaged calls after normal business hours, weekends, & holidays for a large home care company.
• Address all client scheduling & staffing needs, employee schedules and changes, delegating back up, acting as an after-hour intake coordinator as well for all referrals.
• Compiled on-call reports with 95% of requisitions filled.
• Managed business activities and staffing solutions for 100 clients and 150 employees, which included nurses, certified nursing assistants, and direct care workers.

• Business development, Created market growth and sales outlines for colleagues in 50+ offices, Project leadership.
• Contracted 5 physician medical directors and multiple support physicians and specialists through face-to-face sourcing and discovery.
• Guided physicians through screening, background checks, licenses and insurance verifications.
• Directed credentialing process at corporate office.
• Recruited for and obtained an Associate Director of Operations through professional colleague groups, social media.
• Oversaw census development and educated community on allowable services, referral and admission criteria, while facilitating resource education for patients and families.

• Provided start-up consultation and interim administration to grow home care and home health divisions to producing over 3 million dollars in revenue in under one year.
• Coordinated hiring for physician and director level positions in healthcare, enhancing leadership capabilities.
• Secured 100 clients while managing comprehensive employee screening, hiring, and retention processes through Indeed, LinkedIn, social media, professional and educational groups, and applicant tracking systems.
• Created KPIs for candidate pipeline and conversion monitoring, averaging 90-95% of metrics attained.
• Maintained staffing levels by filling shifts, covering 3,000 hours weekly to ensure operational continuity.

• Initiated progress and growth of a staffing agency, securing 21 supplemental staffing accounts with professional nurses and assistants and temp to hire contracts creating a $4 million + organization.
• Advertised open opportunities through newspaper, website, job fairs, recruiting events, and applicant tracking system to attract qualified candidates.
• Matched candidates with suitable client types to fulfill staffing needs effectively.
• Devised KPIs to measure success, achieving 85%-100% fill rate for over 4000 orders/shifts weekly.